Restaurant Manager
Not Disclosed•Full-TimeOn-site
location_on351, Silver Lake Drive, Portage, Columbia County, Wisconsin, 53901, United States
About the Team
We are TMart, one of the largest and fastest-growing Dunkin' franchise groups in the Upper Midwest, operating over seventy Dunkin' and Baskin-Robbins locations with more in development. Our mission is to build winning teams that foster a fun, safe, and guest-focused environment for both our employees and our customers.
About the Role
As a General Manager, you will be the foundation of our operations. This role is designed for motivated individuals ready to become successful, knowledgeable leaders through our paid, internal training program. Over eight weeks, you will progress from a Management Trainee to a fully certified General Manager, ensuring you are well-respected by your team and capable of leading with poise and credibility.
You will be responsible for creating and maintaining a culture that prioritizes guest satisfaction while driving sales and profitability. Your day-to-day involves recruiting and developing team members, enforcing safety and food standards, and executing new product rollouts. You will also manage financial reporting, inventory, and scheduling to ensure the restaurant runs smoothly and meets its budgetary goals.
Hiring Process
Our path to leadership is structured to ensure long-term success. All managerial hires begin as Management Trainees in a slow-walk, paid training program. As you advance through the levels of training—Shift Lead, Assistant Manager, and finally General Manager—you will earn certification bonuses. Your timeline for completion varies based on your focus and ability to impact a profitable business. Successful candidates will undergo a thorough background check prior to employment.
Culture & Growth
We view our General Managers as partners in our development. Beyond competitive compensation, we offer a robust benefits package including health, dental, vision, and 401(k) matching. We are committed to your career growth, offering opportunities to advance into our Multi-Unit Manager Training Program, scholarship opportunities up to $3,000 annually, and invitations to corporate meetings and events.
TMart is an equal opportunity employer dedicated to building diverse and inclusive teams. We consider qualified applicants regardless of background, fostering an environment where integrity, honesty, and a positive attitude are valued.
Work location
Work model: On-site
351, Silver Lake Drive, Portage, Columbia County, Wisconsin, 53901, United States
Portage, Wisconsin
Key Responsibilities
- check_circleMaintain a safe, secure, and healthy environment by enforcing safety and sanitation requirements
- check_circleReview guest feedback results and implement action plans to drive improvement
- check_circleControl costs to help maximize profitability and ensure the restaurant budget is met
- check_circleCreate weekly schedules ensuring all shifts are staffed to meet guest demand
- check_circleConduct vendor orders and manage inventory levels
- check_circleEnsure brand standards, recipes, and systems are executed correctly and consistently
- check_circleLead team meetings and communicate restaurant priorities, goals, and results
- check_circleRecruit, hire, onboard, and develop restaurant team members
- check_circleExecute new product rollouts including training, marketing, and sampling
- check_circleComplete regular restaurant inventory and financial reporting
- check_circlePlan, monitor, appraise, and review employee performance
- check_circleCoach team members to drive sales, improve profitability, and enhance guest satisfaction
Requirements
- verifiedPrevious leadership experience in retail, restaurant or hospitality
- verifiedClear results of a thorough background check
Benefits & Perks
check_circleHealth, dental, and vision insurancecheck_circle401k with company matchingcheck_circleShort and Long Term Disability coveragecheck_circleFlexible Spending Accountcheck_circleLife Insurancecheck_circlePaid time offcheck_circlePaid training programcheck_circleScholarship opportunities up to $3,000 per employee per yearcheck_circleEmployee Assistance Programcheck_circleEmployee discounts and annual apparel gifts
