Restaurant Manager
Not Disclosed•Full-TimeOn-site
location_onRockaway Beach, Oshkosh, Winnebago County, Wisconsin, 54985, United States
About the Team
We are currently seeking motivated and inspiring General Managers throughout Wisconsin, Minnesota, and Michigan. As part of TMart, one of the largest and fastest-growing Dunkin' franchise groups in the area, you will join a team that owns over seventy Dunkin'/Baskin-Robbins locations with more in development. Our General Managers are the foundation of our winning teams, dedicated to building a culture that ensures a fun and safe environment for both our guests and employees.
About the Role
This role is designed for individuals ready to become successful, knowledgeable leaders through our paid, internal training program. The journey begins as a "Management Trainee," where you will undergo a comprehensive, slow-paced training process to ensure you are fully knowledgeable of our systems and processes. This approach ensures our leaders are well-respected by their teams and peers, capable of leading with poise and credibility. As you advance through levels such as Shift Lead, Assistant Manager, and General Manager, you will earn certifications and bonuses, ultimately becoming a partner in the company's development.
The Day-to-Day
In this role, you will create and maintain a guest-focused culture while ensuring brand standards, recipes, and systems are executed correctly and consistently. Your day involves recruiting, hiring, and developing restaurant team members, coaching them to drive sales and improve profitability. You will review guest feedback to implement action plans, execute new product rollouts, and manage costs to maximize profitability. Additionally, you will handle inventory and financial reporting, create weekly schedules to meet guest demand, and lead team meetings to communicate priorities and results.
Hiring Process
All offers of employment at Dunkin'/Baskin-Robbins are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.
Our Culture & Commitment
We value integrity, honesty, and a positive attitude. We look for leaders who possess an inspiring personality and strong analytical skills, working well within a fun, fast-paced team environment. Our culture is built on the belief that our leaders should be set up for long-term success, with opportunities to advance into our Multi-Unit Manager Training Program, access scholarship opportunities, and participate in corporate meetings and events.
Equal Opportunity
Many Dunkin' restaurants are owned and operated by independent franchisees. Each franchisee is an independent employer solely responsible for hiring decisions and employment-related matters. The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity that owns and operates the restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Work location
Work model: On-site
Rockaway Beach, Oshkosh, Winnebago County, Wisconsin, 54985, United States
Oshkosh, Wisconsin
Key Responsibilities
- check_circleMaintain a safe, secure, and healthy environment by enforcing safety and sanitation requirements
- check_circleReview guest feedback results and implement action plans to drive improvement
- check_circleCreate weekly schedules ensuring all shifts are staffed to meet guest demand
- check_circleConduct self-assessments and corresponding action plans to improve performance
- check_circleLead team meetings and deliver training to restaurant staff
- check_circleCoach team members to drive sales, improve profitability, and guest satisfaction
- check_circleEnsure brand standards, recipes, and systems are executed correctly and consistently
- check_circleControl costs to help maximize profitability and ensure budget compliance
- check_circleRecruit, hire, onboard, and develop restaurant team members
- check_circleExecute new product rollouts including training, marketing, and sampling
- check_circleComplete regular restaurant inventory and financial reporting
- check_circleCommunicate restaurant priorities, goals, and results to team members
Requirements
- verifiedPrevious leadership experience in retail, restaurant or hospitality
- verifiedClear results of a thorough background check
Benefits & Perks
check_circleHealth, dental, and vision insurancecheck_circle401k with company matchingcheck_circleShort and Long Term Disability coveragecheck_circleFlexible Spending Accountcheck_circleLife Insurancecheck_circlePaid time offcheck_circlePaid training programcheck_circleScholarship opportunities up to $3,000 per employee per yearcheck_circleEmployee Assistance Programcheck_circleEmployee discounts and annual apparel gifts
