
This full-time supervisory role at Resource Innovations leads a customer service and rebate processing team dedicated to advancing clean energy solutions. The position involves managing daily staff activities to ensure same-day rebate processing and high first-call resolution rates while coaching representatives on data entry and performance goals. Key responsibilities include monitoring call quality, handling customer escalations, and driving continuous improvement in business processes. The role appeals to mission-driven professionals seeking to support a women-led organization focused on energy transition and sustainability. The position offers a comprehensive benefits package including health coverage, retirement matching, and paid time off within a collaborative environment.















