The Fraud Investigator role at Koalafi supports the company's mission to provide flexible financing by monitoring and investigating potential fraud across customer and merchant networks. Key responsibilities include assessing risk signals during merchant onboarding, conducting deep-dive investigations into suspicious patterns such as identity theft, managing inbound fraud claims, and collaborating with Sales, Operations, and Compliance teams. The position appeals to candidates seeking a dynamic environment that values innovation, ownership, and the opportunity to make a direct impact on helping consumers access essential purchases. This full-time position requires regular in-person attendance at the Richmond, Virginia office and offers a supportive culture with comprehensive benefits including health coverage, paid time off, and professional development resources.
