
This full-time Support Analyst role within the Boston Police Department's 911 Operations Division supports mission-critical emergency communications across a 24-hour schedule. The position involves recording and verifying data for missing persons, stolen vehicles, and warrants in national databases, while also managing tow requests and responding to digital radio queries from field officers. Key responsibilities include maintaining accurate records in systems like NCIC and CJIS, operating specialized communications equipment, and serving as a primary telephone receptionist. The role appeals to candidates seeking to serve the community in a fast-paced, essential environment where they can utilize strong organizational and communication skills. The position requires working rotating shifts including nights and weekends, with a mandatory Boston residency requirement.





















