
This temporary remote role involves supporting the CDC INFO program by delivering science-based health information to the public and healthcare professionals. The position requires handling routine inquiries and complex issues via phone, email, chat, and text, including scheduling vaccine appointments and coordinating kit distributions. Key responsibilities include utilizing CRM systems to track interactions, maintaining up-to-date knowledge of CDC protocols, and escalating specific issues to senior staff. The role appeals to individuals seeking to contribute to public health initiatives while working from a home office. Candidates must be available for shifts between 8:00 am and 8:00 pm EST and possess their own compliant computer equipment and high-speed internet connection.












