
This full-time Customer Support Representative role operates within Spectrum's Community Solutions team to assist residential and business clients with video, internet, and streaming services. The position involves troubleshooting technical issues, managing account activations and billing inquiries, and recommending product upgrades to enhance customer value. Key responsibilities also include processing orders, handling escalations, and maintaining accurate records using internal diagnostic tools. The role is based in an office environment with flexible scheduling that includes holidays. It appeals to candidates seeking a career path with growth opportunities, a supportive culture focused on employee well-being, and the chance to build lasting relationships while expanding their knowledge of telecommunications technology.
