
This full-time Customer Success Specialist role supports the Customer Care and Builder Services teams at a long-established home services company in West Central Florida. The position involves managing inbound and outbound communications via phone and email, coordinating service appointments, and maintaining accurate records within CRM and scheduling systems. Key responsibilities include resolving customer inquiries, documenting interactions, and collaborating with dispatch and technical teams to ensure service delivery. The role is based in an office setting and appeals to candidates seeking a supportive, team-oriented culture with opportunities for career growth and advancement. The company emphasizes reliability and offers benefits including medical coverage, a 401(k) plan, paid time off, and paid holidays.











