Store Mgr II
Not Disclosed•Full-TimeOn-site
location_onRace Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
About TD
TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. We serve over 27 million households and businesses across Canada, the United States, and globally. With more than 95,000 colleagues, we are dedicated to making every interaction, product, and experience remarkably human and refreshingly simple. Our mission is to reimagine what banking can be for our clients, colleagues, and communities by fostering deeper relationships and ensuring disciplined execution.
About the Role
As a Store Manager II within our Personal & Commercial Banking line of business, you will lead the growth and profitability of a Consumer Business store portfolio. This role is designed for a leader who thrives on managing complex operations while putting the customer first. You will be responsible for deepening customer relationships, ensuring they receive the best advice, and referring them to the right specialists to meet their needs.
In this position, you will manage a medium-sized store and team, acting as the highest point of escalation for customer issues and internal partners. Your day-to-day involves coaching and motivating a team of service and advice colleagues to deliver a legendary customer experience. You will set strategic goals, manage the store budget, and drive business growth through deposits, loans, and fees. Additionally, you will serve as a peer mentor to developing store managers and originate loan applications, requiring you to maintain an active registration with the Nationwide Mortgage Licensing System (NMLS).
Our Culture & Commitment
TD is deeply committed to providing fair and equitable compensation opportunities and fostering a diverse, qualified workforce. We believe that all colleagues, no matter where they work, are client-facing. Our culture encourages open dialogue, continuous skill development, and a supportive environment where team members are empowered to achieve common goals. We strive to build a cohesive team that promotes a fair and equitable environment, ensuring that every colleague feels valued and supported in their career journey.
Hiring Process & Application
Candidates are encouraged to ask compensation-related questions and engage in an open dialogue with recruiters to understand specific details regarding the role and growth opportunities. The selection process involves evaluating candidates based on their skills, experience, and alignment with our values. Successful candidates must be eligible for employment with a covered financial institution, including satisfactory results on criminal background and credit report checks as required by federal law.
Work location
Work model: On-site
Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States
Philadelphia, Pennsylvania
Key Responsibilities
- check_circleCreate store-specific strategies to acquire and deepen customer relationships
- check_circleManage the store budget to meet expense and revenue objectives
- check_circleAct as the highest point of escalation for customer issues and internal partners
- check_circleOriginates loan applications, handles conditions of lending, and conducts loan closings
- check_circleManage store portfolio growth including deposits, loans, fees, and expenses
- check_circleEnsure compliance with bank operating policies, procedures, and risk management standards
- check_circleOversee hiring, performance management, and development of store staff
- check_circleLead, coach, and motivate the store team to deliver exceptional customer and employee experiences
Requirements
- verifiedUndergraduate degree or equivalent experience
- verified4+ years related experience required (retail, customer service and/or financial services industries)
- verified4+ years experience of proven business development skills
- verified4+ years of proven leadership and coaching experience required
- verifiedSmall Business and Consumer lending experience required
- verifiedNotary License (preferred)
- verifiedActive registration status with NMLS
- verifiedEligible for employment with a covered financial institution under Regulation Z
- verifiedSatisfactory results on criminal background check and credit report check
Nice to Have
Notary License
Benefits & Perks
check_circleHealth and well-being benefitscheck_circleSavings and retirement programscheck_circlePaid time off including Vacation PTO, Flex PTO, and Holiday PTOcheck_circleEligibility for cash and/or equity incentive awardsBanking benefits and discounts
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Notary License, NMLS, Small Business Lending, Consumer Lending, Financial Analysis, Bank Operations, Risk Management, Loan Closings, Loan Applications.
Education: Undergraduate degree or equivalent experience.
Frequently asked questions about Store Mgr II at TD
What does a Store Mgr II at TD do?expand_more
In this Store Mgr II at TD role, you will create store-specific strategies to acquire and deepen customer relationships; manage the store budget to meet expense and revenue objectives; act as the highest point of escalation for customer issues and internal partners; and originates loan applications, handles conditions of lending, and conducts loan closings.
What are the requirements for this Store Mgr II role?expand_more
TD is looking for candidates who meet the following requirements: Undergraduate degree or equivalent experience; 4+ years related experience required (retail, customer service and/or financial services industries); 4+ years experience of proven business development skills; 4+ years of proven leadership and coaching experience required; Small Business and Consumer lending experience required; and Notary License (preferred).
Where is the Store Mgr II role at TD located?expand_more
Store Mgr II at TD is based in Race Street Meetinghouse, 1501, Cherry Street, Logan Square, Center City, Philadelphia, Philadelphia County, Pennsylvania, 19103, United States. This is a on-site role.
Is this Store Mgr II job remote, hybrid, or on-site?expand_more
TD has listed this Store Mgr II role as on-site.
How much experience is required for this Store Mgr II role?expand_more
Store Mgr II at TD typically requires 4+ years of relevant experience at the mid level level.
What skills do you need for the Store Mgr II role at TD?expand_more
Key skills for Store Mgr II at TD include Microsoft Office Suite; Notary License; NMLS; Small Business Lending; Consumer Lending; Financial Analysis; Bank Operations; and Risk Management.
What education is required for Store Mgr II at TD?expand_more
Educational requirements for this role: Undergraduate degree or equivalent experience.
What category does the Store Mgr II role belong to?expand_more
Store Mgr II at TD is part of the accounting & finance job category on Recrutus.