Banking Associate

About TD

TD is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses across Canada, the United States, and around the globe. More than 95,000 colleagues bring their skills and creativity to foster deeper relationships and build a simpler, faster banking experience. We are deeply committed to being a leader in client experience, believing that every colleague, regardless of location, is client-facing.

About the Role

As a Banking Associate, you will play a key role in delivering TD's brand promise at our Hilton Head Island store location. This position is designed for a professional who is passionate about helping clients and building deep, lasting relationships. You will be accountable for accurately completing everyday banking transactions while providing advice and educational support to help customers achieve their financial goals.

Your day will involve performing a wide range of tasks across multiple areas of the store, from processing transactions and opening new accounts to educating customers on banking products and services. You will deliver end-to-end advice by building trust through educational content, providing consultative support, and offering proactive insights. Whether on the teller line or the platform, you will engage with customers to acquire and deepen relationships, uncovering financial needs to promote relevant products or refer them to the appropriate internal partner.

You will also serve as the first point of contact for customer inquiries, managing lobby traffic and orchestrating customer walk-in experiences. By managing wait times and scheduling appointments, you will ensure a seamless flow for clients meeting with Bankers. This role requires connecting with customers through lead management activities, including creating self-generated leads, managing referrals, and conducting outreach to drive engagement.

Growth and Development

TD is committed to providing fair and equitable compensation opportunities and defining growth opportunities and skill development as key features of the colleague experience. Through regular development conversations, training programs, and a competitive benefits plan, we support colleagues in thriving both at work and at home.

If you are interested in a specific career path or looking to build certain skills, we want to help you succeed. You will have regular career, development, and performance conversations with your manager, along with access to an online learning platform and various mentoring programs to help unlock future opportunities. We provide training and onboarding sessions to ensure you have everything needed to succeed in your new role.

Interview Process

We will reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants via email or phone call.

Our Culture and Commitment

We foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. TD is committed to advancing and sustaining a unique, inclusive culture that reflects our diversity agenda and creates an extraordinary employee experience.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please contact the TD Bank US Workplace Accommodations Program.