
The MSS Associate Member Services Representative role is an entry-level position within the member services team, dedicated to upholding the credit union's philosophy of people helping people. The position involves handling routine member inquiries via telephone and digital channels, managing account services, new deposit origination, and card support. Key responsibilities include ensuring strict adherence to security and regulatory policies, educating members on financial products, and providing quality referrals for advisory services. This role appeals to individuals seeking a collaborative environment with a strong focus on professional growth, offering comprehensive training and mentorship opportunities. The position is based in an office setting with a physical presence required to interact with colleagues and members.















