
The Guest Services Agent role serves as the primary point of contact for resort visitors, bridging the reservations department and front desk operations. Key responsibilities include managing guest check-ins and check-outs, processing payments, handling booking inquiries via phone and email, and resolving guest concerns to ensure a seamless stay. The position offers the appeal of working within a family-owned company with over a century of history, fostering a supportive culture known as CoteCares that emphasizes respect, belonging, and community. This opportunity provides a clear path for career advancement into supervisory roles and allows associates to contribute to transformative guest experiences across various resort amenities.

















