Customer Technical Support Jobs

This full-time Cyber Security Architect III role supports the Navy Maintenance and Modernization Enterprise Solution, a mission-critical program serving over 45,000 users. The position involves conducting security assessments, analyzing information assurance requirements for complex systems, and designing solutions for Multilevel Security environments. Key responsibilities include applying DoD and DoN regulations, performing risk analyses, and providing technical support for secure software development. The role offers the appeal of working on national defense missions within a culture that values integrity and continuous growth. It provides flexibility through unique time-off benefits and access to robust learning resources. The position requires a Secret clearance and involves up to 10% travel within the Continental US.

This full-time Thermal Analysis Engineer role supports NASA and defense aerospace programs within the Engineering & Design team. The position involves developing detailed thermal models for spacecraft and flight hardware, performing steady-state and transient analysis, and correlating results with test data to ensure performance in extreme environments. Key responsibilities include defining thermal requirements, supporting design trades, and collaborating with systems and mechanical teams to resolve technical issues. The role appeals to engineers seeking to contribute directly to human spaceflight and national initiatives within a mission-driven culture. The position offers a collaborative environment with access to advanced simulation tools and opportunities for professional growth in the aerospace sector.

This Acoustic Analyst role at Northrop Grumman Mission Systems supports the development and sustainment of US Navy machinery components in Sunnyvale, California. The position involves using classical analysis and simulation tools to model acoustic performance, conduct vibration and frequency response studies, and validate predictions against test data. Analysts collaborate with cross-functional teams to produce technical reports and present findings to diverse stakeholders. The role offers the opportunity to work on revolutionary defense systems within a culture that values intellectual curiosity and innovation. While travel is required for approximately 10% of the time, the position provides a chance to make history in a pioneering engineering environment.

This senior staff electrical engineering role supports the Autonomous and Undersea Systems division at Saab Inc., focusing on the design and development of Autonomous Underwater Vehicles and Remotely Operated Vehicles. The position involves leading circuit card designs, managing power and endurance budgets, and conducting functional analysis for subsea applications. Key responsibilities include coordinating with interdisciplinary teams, performing failure analysis, and guiding system-level decisions for electromechanical integration. The role offers a unique opportunity to work on cutting-edge defense technology with a hands-on approach to building and testing hardware. While initially remote or hybrid, the position will eventually be based at a new facility in Bristol, Rhode Island. The environment emphasizes professional growth, work-life balance, and the chance to contribute to national security missions.

This full-time RF Network Engineer role supports tactical communication systems for naval, aerial, and field assets within a defense-focused engineering team. Key responsibilities include deploying and configuring mesh networks, routers, and radios across diverse platforms, managing equipment inventories, and providing rapid troubleshooting for mission-critical connectivity. The position requires maintaining secure, interoperable networks in dynamic environments while documenting technical procedures and driving continuous improvements. The role appeals to candidates seeking to support warfighters with cutting-edge technology in a collaborative, family-friendly culture. Employees benefit from an employee ownership model, comprehensive health and retirement plans, and opportunities for professional growth through training and innovation. The position involves up to 25% travel and requires an active Secret clearance with US citizenship.

The Sr. Sales Manager role supports the VP of Sales in developing accounts and leading a sales team within the contract manufacturing and semiconductor packaging industry. Key responsibilities include strategically expanding new business, increasing market share with existing clients, managing revenue pipelines, and coordinating technical support to create tailored account strategies. The position requires fluency in Mandarin and English, along with extensive experience in direct sales with major clients. This opportunity appeals to experienced professionals seeking a role that values independent decision-making, offers comprehensive benefits, and focuses on high-level account management within a global organization.

The HVAC Equipment Commissioning Manager role supports the Equipment North America organization by overseeing startup, warranty coordination, and service scope management for HVAC projects. Key responsibilities include acting as the primary interface for customers, coordinating technician training and deployment, validating warranty details, and ensuring proper asset registration and documentation. The position offers a collaborative team environment with extensive cross-training opportunities and a strong focus on employee wellbeing and safety. This full-time position provides a platform for professional growth within a global leader in sustainable building solutions.

The Packaging Quality Supervisor role is a full-time position within the Quality department at a beverage facility in Rochester, NY. This leader oversees packaging quality functions, manages a team of analysts, and ensures compliance with FDA and TTB regulations. Key responsibilities include directing product safety testing, leading root cause investigations for quality issues, maintaining laboratory operations, and facilitating new product commercialization. The position offers a collaborative culture focused on continuous improvement and community involvement, supported by flexible scheduling, generous paid time off, and comprehensive benefits. While primarily based on-site, the role includes occasional travel to suppliers and customers for technical support and audits.

This full-time Software Engineer role serves as a core contributor to Verint's Quality Management and Performance Management engineering teams. The position involves designing and building full-stack features using Java or C# backend services alongside React or Ext JS frontend applications, while implementing scalable microservices and automated testing strategies. Key responsibilities include translating product requirements into performant code, integrating AI and machine learning capabilities, and maintaining production systems through proactive monitoring and incident resolution. The role appeals to innovators seeking a collaborative, diverse environment that celebrates global cultures and offers significant professional growth. Engineers work within a modern Agile framework alongside experienced peers in a hybrid arrangement with distributed teams across Atlanta, Israel, and India, focusing on delivering impactful solutions for enterprise customers worldwide.

This onsite Material Handler role at W.W. Grainger supports the company's broad line distribution operations by managing inbound and outbound warehouse tasks. Key responsibilities include unloading, sorting, labeling, picking, and packing products while ensuring accuracy and safety compliance with OSHA standards. The position requires operating computerized scanning equipment and potentially powered industrial vehicles in a fast-paced environment. The role appeals to candidates seeking a stable career within an award-winning culture that prioritizes service and safety. Benefits include immediate health coverage, a 401(k) match, paid time off, and safety footwear. The position operates on a day shift schedule from Monday to Friday.

The role involves a full-time Test Technician position within the Charon SystemWare team, supporting hardware and software development for commercial and government clients. Key responsibilities include testing digital, analog, and RF systems, executing test plans, performing root-cause analysis on component-level failures, and developing automation scripts using Python and Bash. The position offers a unique small-business culture with significant autonomy, flexible remote work options, and a casual environment. Employees benefit from a mission-driven atmosphere focused on national security, continuous professional growth, and comprehensive support for work-life balance.

The Field Systems Engineer role is based in Ft. Lauderdale, FL, and focuses on delivering technical service for bioMerieux's medical diagnostic instruments across a regional and national territory. Key responsibilities include performing installations, maintenance, and repairs on complex electro-mechanical systems, managing customer relationships to identify service opportunities, and maintaining accurate documentation and fleet assets. The position offers the appeal of working independently as a self-starter within a dynamic healthcare environment, providing opportunities for professional growth through extensive product training and collaboration with clinical teams. The work arrangement is primarily field-based with significant domestic travel, including daily driving and occasional overnight stays, supported by a rotational on-call schedule.

This full-time onsite Warehouse Associate role at W.W. Grainger supports the company's mission to keep the world working by managing inventory and distribution in Kansas City. The position involves safely executing inbound and outbound tasks such as unloading, sorting, labeling, and packing products while utilizing computerized scanning equipment. Key responsibilities include maintaining a clean and organized environment, ensuring accurate shipments, and adhering to strict safety and quality standards. The role offers an appealing opportunity to join an award-winning culture with comprehensive benefits starting on day one, including health insurance, a 401(k) match, and paid time off. Full-time positions are available on overnight shifts with a 4x10 schedule, providing a stable career path within a global leader in MRO distribution.

This onsite Material Handler role at W.W. Grainger supports warehouse operations in Kansas City, MO, within a team dedicated to maintaining efficient distribution for millions of customers. Key responsibilities include safely executing inbound and outbound tasks such as unloading, sorting, labeling, and packing products while operating computerized scanning equipment. The position requires adherence to strict safety and quality standards, with opportunities to operate powered industrial equipment for qualified candidates. The role is appealing due to Grainger's award-winning culture, comprehensive benefits starting on day one, and a 401(k) plan with company contributions. Full-time positions are available on overnight shifts, offering a 4x10 work schedule that provides extended days off.

This onsite warehouse worker role at W.W. Grainger supports a leading global distributor by managing inbound and outbound logistics operations in Kansas City. Key responsibilities include safely unloading, sorting, labeling, and packing products while operating computerized scanning equipment and maintaining a clean, organized environment. The position requires physical stamina to lift heavy items and the ability to work in various temperature conditions. The role is appealing due to Grainger's award-winning culture, comprehensive benefits starting on day one including health insurance and a 401(k) match, and opportunities for growth through shift differentials and equipment operation pay. Full-time positions are available across multiple shifts with a focus on safety and team collaboration.

This full-time onsite Material Handler role at W.W. Grainger supports warehouse operations within a leading global distributor. The position involves safely executing inbound and outbound tasks such as unloading, sorting, labeling, and packing products while ensuring accurate shipments. Key responsibilities include operating computerized scanning equipment, maintaining a clean and organized environment compliant with safety regulations, and lifting packages up to 75 pounds. The role appeals to candidates seeking a stable career with a company known for its award-winning culture and commitment to service. Benefits include immediate health coverage, a 401(k) match, paid time off, and opportunities to earn additional pay through equipment operation or shift differentials. The position offers flexible shift options including day or overnight schedules.

The Global Clinical System Engineer II role serves as an individual contributor within the clinical services team, managing end-to-end product ownership across the entire lifecycle from launch to obsolescence. Key responsibilities include leading technical support and complaint investigations, coordinating cross-functional projects with R&D and manufacturing, and driving continuous improvement initiatives to optimize field performance. The position appeals to candidates seeking a collaborative environment where they can influence strategic decisions and enhance customer experiences through proactive troubleshooting and coaching. The role requires domestic and international travel up to 20% of the time and offers opportunities for professional growth within a global life sciences organization.

This role involves an Acoustic Analyst position within Northrop Grumman Mission Systems, supporting the development and maintenance of US Navy machinery components in Sunnyvale, CA. The team focuses on applying classical analysis techniques and developing predictive simulation models to evaluate acoustic performance, vibration, and sound transmission. Key responsibilities include correlating model predictions with test data, analyzing large datasets, and presenting technical findings to diverse internal and customer stakeholders. The position offers the opportunity to work on revolutionary defense systems that impact global security, fostering a culture of intellectual curiosity and innovation. While prior acoustic experience is not required, familiarity with simulation tools like Nastran or MATLAB is preferred. The role requires 10% travel and eligibility for a Secret clearance, with relocation assistance potentially available.

The Controls Service Technician II role at Building Controls & Services Inc. supports the HVAC and building automation team in Wichita, Kansas, with frequent travel across the Midwest. The position focuses on startup, commissioning, and troubleshooting of DDC BACnet/IP control systems, including firmware updates, network configuration, and hardware calibration. Key responsibilities involve performing system inspections, resolving technical malfunctions, and documenting project progress for customers and project managers. This opportunity appeals to technicians seeking professional growth through ongoing training and a collaborative environment that values technical expertise. The role offers a comprehensive benefits package and requires a blend of field work in varied indoor and outdoor conditions alongside on-site customer service.

This full-time role within the Annuity Department at Alliant Insurance supports the Senior Market Sales office in Omaha, Nebraska. The position focuses on promoting the company's product portfolio and assisting agents to drive revenue growth. Key responsibilities include managing high volumes of agent communications, recruiting and training producers, handling compliance reporting, and maintaining contact management systems. The role appeals to candidates seeking a collaborative environment with a clear mission to support financial professionals. The position requires a hybrid approach with specific on-site hours from Monday through Thursday and a shortened Friday schedule, offering a structured work arrangement for those with a background in insurance or marketing.

The Marine Field Service Engineer role within ABB's Automation, Marine and Ports Division involves executing complex technical assignments for power generation and distribution systems on vessels and offshore facilities. Key responsibilities include installing, modifying, testing, and repairing electrical equipment such as protection relays and circuit breakers, while providing remote on-call support and recommending operational improvements to customers. The position requires frequent global travel to diverse maritime environments including drill ships and cruise vessels. This opportunity appeals to candidates seeking a collaborative culture that empowers initiative and continuous learning, offering a hybrid work model with locations in Miramar, FL or Houston, TX.

This senior development engineer role focuses on designing medical-grade products through close collaboration with engineering, quality, sales, and customer teams. The position serves as a project leader for cross-functional groups, responsible for engineering the full product lifecycle from design and validation to release. Key duties include defining customer requirements, leading risk management and design verification activities, and guiding manufacturing strategies. The role offers the appeal of working on innovative solutions that directly impact patient care while fostering professional growth through exposure to regulatory submissions and competitive landscape analysis. Candidates will engage with surgeons and hospitals to identify new opportunities, with a work arrangement that includes travel for studies and conferences.

This full-time Programmatic Spacecraft Systems Engineer role is based on-site in Chantilly, Virginia, supporting critical national defense satellite programs. The position involves defining requirements from design through launch, evaluating contractor performance at milestone reviews, and serving as the primary technical liaison between the government and industry teams. Key responsibilities include leading system trades, developing technical briefings, and ensuring compliance with complex mission requirements. The role appeals to candidates seeking to work at the forefront of space innovation within a fast-paced acquisition environment that offers direct access to senior decision-makers. Success requires navigating ambiguity and delivering high-impact solutions with minimal supervision. The position includes approximately 10% travel and requires an active TS/SCI clearance with polygraph.

The Program Chief Engineer role at RTX leads a portfolio of software and hardware programs for the Intelligence Community from an onsite location in Aurora, Colorado. This position is responsible for managing the technical baseline, including architecture, design, and Agile development, while serving as a subject matter expert for customer engagements. Key duties involve driving business capture activities, leading engineering bid reviews, and ensuring program execution aligns with cost, schedule, and performance targets. The role appeals to experienced leaders seeking to shape the future of aerospace and defense within a culture that values safety, innovation, and collaboration. Candidates must hold an active TS/SCI security clearance and U.S. citizenship.

The Carrier Access Manager role at Cox Business drives revenue growth within the East Region by managing strategic partnerships with national and regional wireless carriers. Key responsibilities include developing joint account plans, negotiating service contracts and pricing, and collaborating with internal engineering teams to forecast network demand for fiber and small cell infrastructure. The position requires extensive travel to meet with carrier representatives and oversee project implementation. This opportunity appeals to professionals seeking a pro-sales culture with a hybrid work arrangement, offering significant flexibility alongside a collaborative team environment. The role provides access to comprehensive professional development resources and a benefits package designed to support work-life balance and long-term career growth.