Customer Insights Jobs

This Customer Service Representative role at Akina Pharmacy serves as the primary point of contact for patients, providers, and healthcare partners within a people-first organization. The position involves managing a high volume of inbound and outbound communications, accurately documenting patient information, and overseeing prescription order workflows from initiation to completion. Key responsibilities include resolving inquiries with empathy, collaborating with pharmacy staff on complex issues, and meeting specific performance metrics for call volume and quality. The role is appealing due to the company's strong culture of growth, clear leadership support through the Entrepreneurial Operating System, and a mission to enrich lives through compounded medications. Employees benefit from comprehensive medical coverage, paid time off, a 401K match, and a supportive environment that values compassion and excellence.

This full-time Customer Service Representative role within the Retail department supports the Store Manager in maintaining a safe, clean, and welcoming store environment. Key responsibilities include operating the point-of-sale system for diverse transactions, preparing hot food and beverages, managing inventory through stocking and rotation, and performing thorough cleaning duties across the facility. The position appeals to candidates seeking a collaborative team setting with opportunities for growth, offering comprehensive benefits including employer-paid medical, dental, vision, and life insurance alongside a 401(k) plan. The role requires open availability for all shifts and involves physical activity within a fast-paced retail setting.

The Customer Experience Coordinator role at Marshalls involves leading front-of-store operations to ensure exceptional service within a Fortune 100 retail environment. Key responsibilities include managing a team of associates, assigning registers, and providing training on customer engagement and loyalty programs. The position requires addressing customer concerns promptly and maintaining a safe, organized store environment. This opportunity appeals to individuals seeking career growth within a collaborative culture that values diversity and development. The role is based at a specific store location and requires a flexible schedule including nights and weekends.

This overnight Customer Service Representative role serves as the primary point of contact for clients at a PLS financial service center in Charlotte, North Carolina. The position focuses on delivering superior service, educating customers on financial products, and processing transactions accurately while adhering to all regulatory and company policies. Key duties include managing cash drawers, resolving customer inquiries, and maintaining a clean store environment. The role appeals to individuals seeking a position within a customer-centric culture that values integrity and teamwork. It offers opportunities for professional advancement, ongoing training, and a comprehensive benefits package including health coverage and retirement planning. The position requires on-site presence during overnight shifts.

This full-time Customer Service Associate role at TJ Maxx focuses on delivering exceptional in-store experiences within a vibrant retail environment. Key responsibilities include processing transactions, maintaining store organization, and upholding safety and loss prevention standards while supporting cross-functional team needs. The position appeals to candidates seeking career growth within a Fortune 100 company that values diversity, collaboration, and employee development. The role offers a supportive culture with access to comprehensive benefits and flexible scheduling to accommodate business needs.

This full-time Customer Service and Sales role involves supporting various store departments such as Building Materials, Garden, and Hardware by delivering fast, friendly assistance to customers. Key responsibilities include actively engaging shoppers to assess needs, recommending products to close sales, maintaining in-stock inventory levels, and ensuring a safe shopping environment by adhering to all safety protocols. The position offers an appealing opportunity for professional growth through comprehensive product training and the chance to work across diverse departments. Associates collaborate closely with supervisors and team members in a dynamic retail setting that values safety and customer satisfaction.

The Sr Customer Care Specialist role at Cox Automotive serves as a client advocate within the Customer Care Group, focusing on delivering high-quality service in a fast-paced environment. Key responsibilities include resolving complex client inquiries, managing high volumes of tasks across various platforms, and guiding clients through onboarding and vehicle dispatch processes. The position requires maintaining accurate records and building sustainable relationships to ensure client satisfaction. This opportunity appeals to professionals seeking a people-centered atmosphere where they can work with iconic brands like Manheim and Autotrader. The role offers a structured day shift with no travel required, though it is an on-site position at a specified location. Employees benefit from a comprehensive package including paid time off, holidays, and access to health and retirement plans.

The Customer Service Associate role serves as the primary point of contact for customers at Wawa stores, embodying the brand's commitment to people-first service. Key responsibilities include greeting guests, preparing fresh food and beverages, operating cash registers, managing fuel transactions, and maintaining store cleanliness and inventory. This position appeals to individuals who thrive in fast-paced, team-oriented environments and value working for a beloved local brand. The role offers flexible scheduling and access to comprehensive benefits including health coverage, an Employee Stock Ownership Plan, and education assistance. Candidates must be at least 16 years old with reliable transportation to support daily operations.

The Customer Support Technician 1 role operates within the Call Center team at Opus IVS, supporting independent repair shops with intelligent vehicle diagnostics and programming. Key responsibilities include managing inbound client calls, accurately documenting interactions in the CRM, and utilizing OEM resources to troubleshoot products and program vehicle ECUs. The position appeals to individuals seeking a dynamic environment where they can apply their problem-solving skills to help shops complete complex repairs safely. The role offers a supportive culture with opportunities for career advancement, comprehensive benefits including tuition reimbursement, and a collaborative atmosphere focused on making a difference in the automotive industry.

The Customer Service Associate role serves as the primary point of contact for customers at Wawa stores, embodying the brand's commitment to people-first service. Key responsibilities include greeting guests, preparing fresh food and beverages, operating cash registers, and maintaining store cleanliness and inventory. The position is appealing due to the company's inclusive culture and comprehensive benefits package, which features an Employee Stock Ownership Plan, 401(k) matching, education assistance, and flexible scheduling. This full-time opportunity supports team growth within a fast-paced environment and requires reliable transportation for those aged 16 and older.

This entry-level Car Wash Attendant role at WhiteWater Express focuses on delivering exceptional customer service and maintaining operational excellence within a rapidly growing business. Key responsibilities include guiding vehicles safely through the wash tunnel, educating customers on service options and memberships, and ensuring the facility remains spotless and organized. The position involves learning all aspects of car wash operations, performing equipment checks, and executing opening and closing procedures. The role is appealing due to the company's strong emphasis on personal growth, leadership development, and a collaborative team culture. Employees benefit from comprehensive health coverage, retirement matching, and clear pathways for advancement within the organization. The position requires availability for early evenings and weekends, with work conducted in an outdoor, fast-paced environment.

This full-time Customer Service Representative role within the Customer Service & Support department serves as the primary liaison for residential and commercial clients at American Fence Company. Key responsibilities include managing inquiries via phone and email, scheduling installations and repairs, coordinating with field teams, and maintaining accurate project records. The position offers a collaborative and inclusive culture that prioritizes safety and innovation, providing hands-on training and clear growth opportunities. The role supports high-quality construction projects and allows employees to develop expertise in fencing products and services while working with a dedicated team.

This entry-level Customer Service Associate role serves as the primary point of contact for customers at Wawa stores, focusing on delivering friendly and efficient service. Key responsibilities include greeting guests, preparing fresh food and beverages, operating cash registers, managing fuel transactions, and maintaining store cleanliness and inventory. The position is appealing due to the company's strong commitment to people-first values and a supportive team environment. It offers extensive benefits including medical coverage, an Employee Stock Ownership Plan, 401(k) matching, and education assistance. The role requires flexibility with schedules and is suitable for individuals aged 16 and older who thrive in fast-paced settings.

This part-time overnight Customer Service Representative role is based at a Circle K convenience store in Mooresville, Indiana. The position focuses on delivering friendly customer support while managing cash registers, fuel consoles, and lottery machines. Key responsibilities include maintaining store cleanliness and safety, restocking merchandise, and handling inventory and financial controls. The role offers the opportunity to work independently with minimal supervision in a fast-paced retail environment. Candidates will gain experience in multi-tasking across sales, facility upkeep, and security protocols within a team-oriented setting.

This full-time on-site role in Charlotte supports the Technical Department by managing warranty claims for key national accounts. The position involves reviewing and processing claim documentation, coordinating with engineers for validation, and ensuring timely reimbursement through accurate data entry and tracking. Key responsibilities include handling customer inquiries via phone and email, maintaining organized claim status records, and coordinating the logistics for tire inspections and shipments. The role appeals to candidates seeking a structured environment where strong organizational skills and problem-solving abilities are valued. It offers the opportunity to work closely with engineering and administrative teams while developing expertise in warranty policies and customer service operations within a collaborative office setting.

This full-time remote Health Consultant role serves as the primary point of contact for clients seeking guidance on health, fitness, and DEXA technology. The position involves managing high-volume inbound and outbound communications across multiple channels, handling appointment logistics, and providing empathetic, accurate answers to complex wellness inquiries. The role appeals to experienced customer experience professionals passionate about the health industry who thrive in a dynamic, fast-paced environment. Key benefits include a supportive remote culture, opportunities for professional growth, and a comprehensive benefits package including health insurance and retirement planning.

This 3-month contract role serves as a Customer Enrollment Technician within the Tempe, Arizona operations team, operating on a hybrid schedule with two days onsite. The position focuses on accurate data processing and validation to support downstream billing and planning functions. Key responsibilities include entering and reviewing customer enrollment data across multiple systems, performing routine reconciliations to ensure consistency, and resolving discrepancies or missing information in coordination with internal teams. The role also involves conducting quality control checks and producing basic reports to monitor data quality. This opportunity appeals to detail-oriented individuals seeking to develop skills in data management and system navigation within a structured, procedure-driven environment.

This remote role in California involves serving as a Spanish-English bilingual customer service representative for a healthcare client within TTEC's global team. The position focuses on supporting consumers by answering incoming calls, researching healthcare benefit options across multiple systems, and providing clear guidance to resolve inquiries. Key responsibilities include managing a high volume of interactions with empathy while adhering to a set schedule. The role is appealing due to TTEC's inclusive culture, commitment to professional development through training and coaching, and the opportunity to contribute to meaningful human connections. Candidates work from a designated home office with a secure internet connection, reporting to a team lead within a supportive, award-winning organization.

This entry-level position at Domino's Pizza combines customer service with food preparation in a fast-paced environment. The role involves taking orders via phone and in-person, preparing pizzas to standard specifications, and maintaining a clean facility. Key responsibilities include operating kitchen equipment, managing cash transactions, and ensuring high-quality service during peak hours. The position is appealing due to its flexible scheduling that accommodates school or other commitments, along with a strong internal promotion culture where many franchise owners began as team members. Benefits include systematic training, potential management development, and meal discounts. The work arrangement is on-site with exposure to varying temperatures and physical tasks such as lifting supplies.

This entry-level customer service role supports store operations within a food service team. Key responsibilities include processing telephone and in-person orders, stocking ingredients, preparing food products, and maintaining facility cleanliness. The position requires physical stamina for lifting, standing, and working in varying temperature environments. The role offers on-the-job training and provides opportunities for employees to grow from part-time to full-time status based on store needs and performance. The position is located at a specific store site and involves both indoor food preparation and outdoor delivery tasks.

This entry-level customer service role at a Domino's Pizza location involves managing front-of-house operations and supporting kitchen activities during peak hours. Key responsibilities include processing phone and in-person orders, preparing food items, stocking ingredients, and maintaining equipment cleanliness. The position offers flexible scheduling suitable for students or those seeking supplemental income, with a clear path for advancement into management or franchise ownership. The environment fosters a people-first culture that values diversity and teamwork, providing on-the-job training for all duties.

This hybrid Customer Service Representative role at TTEC focuses on outbound B2B engagement within the Tempe, Arizona office. The position involves conducting structured calls to small business clients, identifying their operational needs, and collaborating with sales teams to deliver tailored solutions. Key responsibilities include documenting customer interactions across multiple systems and maintaining high-quality communication standards. The role appeals to candidates seeking a supportive, inclusive culture with a global team of lifelong learners. It offers a Monday to Friday schedule, opportunities for career development through free training courses, and a hybrid work arrangement that transitions to remote flexibility based on performance.

The Customer Experience Coordinator role at TJ Maxx involves leading a team of associates at the front of the store to ensure exceptional service and operational efficiency. Key responsibilities include training and mentoring staff on customer engagement and loyalty programs, managing register assignments and break schedules, and resolving customer concerns promptly. The position offers an appealing opportunity to join a diverse, Fortune 100 company that prioritizes employee development and collaboration. The role is based in a retail store environment and requires a flexible schedule, including nights and weekends, providing a dynamic setting for those seeking growth within a supportive team culture.

The Customer Service Representative role at Domino's Pizza involves managing customer interactions and supporting store operations. Key responsibilities include addressing customer inquiries with a positive and energetic approach, providing detailed information about products and services, and learning basic store functions such as pizza preparation and inventory control. This position appeals to individuals seeking a dynamic environment where they can develop versatile skills in both front-line service and kitchen operations. The role is based on-site at the 1174 N Main St location.

This entry-level customer service role at Domino's Pizza involves supporting the kitchen and front-of-house operations to ensure timely food delivery during peak hours. Key responsibilities include preparing high-quality pizza products, managing oven operations, expediting orders, and maintaining a clean and sanitary workspace while adhering to food safety standards. The position appeals to energetic individuals seeking a fun, fast-paced environment with a strong company culture. Benefits include flexible scheduling, daily access to earned wages, employee discounts, and opportunities for career advancement and leadership development. The role is based on-site at the Michigan Avenue location.