Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on3026, West Garfield Street, Estrella, Phoenix, Maricopa County, Arizona, 85009, United States
About the Team
American Fence Company, Inc. is a leader in residential and commercial fence design, installation, and maintenance. We are dedicated to supporting high-quality fence projects across the construction industry through a collaborative and inclusive culture. Our team is focused on safety and innovation, ensuring that every project meets the highest standards while providing hands-on training and genuine growth opportunities for our employees.
Work location
Work model: On-site
3026, West Garfield Street, Estrella, Phoenix, Maricopa County, Arizona, 85009, United States
Phoenix, Arizona
Key Responsibilities
- check_circleServe as primary point of contact for customers via phone, email, and online channels
- check_circleCreate, update, and maintain accurate customer records, service orders, and project details
- check_circleAssist with preparing basic quotes and service estimates based on established pricing structures
- check_circleSchedule and coordinate site visits, installations, and repair appointments with field teams
- check_circle
Similar Job Opportunities
Frequently asked questions about Customer Service Representative at American Fence Company
What does a Customer Service Representative at American Fence Company do?expand_more
Day-to-day, the Customer Service Representative at American Fence Company will serve as primary point of contact for customers via phone, email, and online channels; create, update, and maintain accurate customer records, service orders, and project details; assist with preparing basic quotes and service estimates based on established pricing structures; and schedule and coordinate site visits, installations, and repair appointments with field teams.
What are the requirements for this Customer Service Representative role?expand_more
To qualify for the Customer Service Representative at American Fence Company position, applicants should have: Bilingual English/Spanish (preferred); Customer service training or certification (preferred); Basic computer proficiency with CRM or ticketing systems; and Construction or trades exposure (preferred).
Where is the Customer Service Representative role at American Fence Company located?expand_more
Customer Service Representative at American Fence Company is based in 3026, West Garfield Street, Estrella, Phoenix, Maricopa County, Arizona, 85009, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?expand_more
American Fence Company has listed this Customer Service Representative role as on-site.