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  1. Home
  2. chevron_right
  3. hospitality & catering
  4. chevron_right
  5. Customer Service Associate
Wawa, Inc. logo

Customer Service Associate

Not Disclosed•Full-TimeOn-site

location_on7415, Commonwealth Avenue, Jacksonville, Duval County, Florida, 32220, United States

Apply Now

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Work location

Work model: On-site

location_on

7415, Commonwealth Avenue, Jacksonville, Duval County, Florida, 32220, United States

Jacksonville, Florida

Key Responsibilities

  • check_circleGreet and engage with customers to ensure their needs are met quickly and courteously
  • check_circle

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Frequently asked questions about Customer Service Associate at Wawa, Inc.

What does a Customer Service Associate at Wawa, Inc. do?expand_more
Day-to-day, the Customer Service Associate at Wawa, Inc. will greet and engage with customers to ensure their needs are met quickly and courteously; operate the cash register, handle payments, and activate fuel and gift cards; ensure stores are well-stocked with fresh and inviting shelves; and complete store housekeeping duties including cleaning, dusting, sweeping, and mopping.
What are the requirements for this Customer Service Associate role?expand_more
To qualify for the Customer Service Associate at Wawa, Inc. position, applicants should have: 16+ years old; and reliable transportation.
Where is the Customer Service Associate role at Wawa, Inc. located?expand_more
Customer Service Associate at Wawa, Inc. is based in 7415, Commonwealth Avenue, Jacksonville, Duval County, Florida, 32220, United States. This is a on-site role.
Is this Customer Service Associate job remote, hybrid, or on-site?expand_more
Wawa, Inc. has listed this Customer Service Associate role as on-site.
How much experience is required for this Customer Service Associate role?
Operate the cash register, handle payments, and activate fuel and gift cards
  • check_circleEnsure stores are well-stocked with fresh and inviting shelves
  • check_circleComplete store housekeeping duties including cleaning, dusting, sweeping, and mopping
  • check_circlePrepare food items including breakfast, sandwiches, beverages, and pizzas
  • check_circleAssist with lottery sales and ID verification for age-restricted products
  • Requirements

    • verified16+ years old
    • verifiedreliable transportation

    Benefits & Perks

    check_circleMedical, dental, vision, and mental health benefitscheck_circleESOP (Employee Stock Ownership Plan)check_circle401(k) with company matchingcheck_circleEducation Assistance Programcheck_circlePaid parental leavecheck_circleStore discountscheck_circlePaid time offcheck_circleFlexible schedules
    Wawa, Inc. cover image
    Wawa, Inc. logo
    Company

    Wawa, Inc.

    Industry

    Retail

    Headquarters

    Wawa, PA

    Open Roles

    3

    Fulfilling Lives, Every Day.

    Wawa, Inc. operates as a prominent retail chain specializing in convenience stores, headquartered in Wawa, Pennsylvania. Recognized as America's Favorite Convenience Store, the company maintains a significant footprint across the Mid-Atlantic and Southeast regions, including Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C. The business provides round-the-clock services featuring fresh, built-to-order food, beverages, coffee, fuel, and surcharge-free ATMs, with plans for continued expansion in 2025 and 2026. The organization employs over 46,000 associates who focus on delivering personalized service and fostering community connections. Wawa emphasizes a people-first approach, offering a supportive work environment that encourages career growth through flexibility and professional development. The company engages in community initiatives such as volunteering and charitable giving to strengthen local neighborhoods. To support employee well-being and financial security, Wawa provides a comprehensive benefits package. This includes an Employee Stock Ownership Plan, 401(k) matching, tuition reimbursement, medical and dental coverage, flexible spending accounts, and paid time off. Additional offerings include parental leave, wellness programs, and employee resource groups, all designed to help staff achieve their personal and professional goals.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    Entry Level

    Job Type

    Full-Time

    expand_more
    Candidates for Customer Service Associate at Wawa, Inc. should have entry level.
    What category does the Customer Service Associate role belong to?expand_more
    Customer Service Associate at Wawa, Inc. is part of the hospitality & catering job category on Recrutus.

    About Wawa, Inc.

    Wawa, Inc. operates as a prominent retail chain specializing in convenience stores, headquartered in Wawa, Pennsylvania. Recognized as America's Favorite Convenience Store, the company maintains a significant footprint across the Mid-Atlantic and Southeast regions, including Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C. The business provides round-the-clock services featuring fresh, built-to-order food, beverages, coffee, fuel, and surcharge-free ATMs, with plans for continued expansion in 2025 and 2026.

    The organization employs over 46,000 associates who focus on delivering personalized service and fostering community connections. Wawa emphasizes a people-first approach, offering a supportive work environment that encourages career growth through flexibility and professional development. The company engages in community initiatives such as volunteering and charitable giving to strengthen local neighborhoods.

    To support employee well-being and financial security, Wawa provides a comprehensive benefits package. This includes an Employee Stock Ownership Plan, 401(k) matching, tuition reimbursement, medical and dental coverage, flexible spending accounts, and paid time off. Additional offerings include parental leave, wellness programs, and employee resource groups, all designed to help staff achieve their personal and professional goals.

    Browse more roles: All Wawa, Inc. jobs, hospitality & catering jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility