
This remote supervisory role within the Credit and Collections department oversees the daily operations of a team of Collection Specialists. The position involves managing staff performance, scheduling, hiring, and providing coaching to ensure workflow efficiency and adherence to protocols. Key responsibilities include resolving complex customer escalations, reviewing default packages and credit memos, and driving continuous improvement initiatives. The role appeals to candidates seeking leadership opportunities in a stable environment with a focus on professional development and team growth. The position offers full-time remote flexibility and access to comprehensive health, welfare, and retirement benefits.


















