Relationship Banker
Not Disclosed•Full-TimeOn-site
location_onEmbassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States
About Bank of America
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth by delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we achieve this, including our commitment to an inclusive workplace, developing exceptional talent, and supporting our teammates' wellness.
We are committed to an in-office culture with specific requirements for office-based attendance, allowing for an appropriate level of flexibility based on role-specific considerations.
About the Role
This role is designed to be the first point of contact for clients entering the financial center. You will engage clients in the lobby to educate and assist them in conducting transactions through self-service resources, such as mobile banking, online banking, or ATMs. Beyond transactional support, you will have the opportunity to build deep relationships by having meaningful conversations to understand clients' financial and life priorities. Your goal is to connect these clients to solutions that meet their specific financial goals, driving the overall client experience while managing financial center traffic and appointments effectively.
Hiring Process
Candidates selected for this position will be invited to interview with the hiring team. Successful candidates will be notified of their status and next steps regarding onboarding.
Equal Opportunity Employer
Bank of America is an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants regardless of background, race, gender, age, religion, disability, or veteran status.
Work location
Work model: On-site
Embassy Suites by Hilton Orlando Downtown, 191, East Pine Street, Central Business District, Orlando, Orange County, Florida, 32801, United States
Orlando, Florida
Key Responsibilities
- check_circleAccurately and efficiently process cash transactions for clients
- check_circleBuild relationships with clients to meet their financial needs
- check_circleManage financial center traffic, appointments, and outbound calls
- check_circlePartner with experts in small business, lending, and investments to grow business knowledge
- check_circleDrive the client experience by connecting clients to appropriate financial solutions
- check_circleEngage clients in the lobby to educate and assist with self-service transactions
- check_circleAdhere to established processes, guidelines, and all applicable laws and regulations
Requirements
- verifiedHigh School Diploma / GED / Secondary School or equivalent
- verifiedBachelor's Degree or business-relevant Associate's Degree
- verifiedOne year of demonstrated successful sales experience
- verifiedSix months of cash handling experience
- verifiedAbility to work weekends and/or extended hours
- verifiedAbility to travel to any financial center location within a reasonable distance
Nice to Have
Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance.
