Relationship Banker
Not Disclosed•Full-TimeOn-site
location_on809, West Broad Street, Falls Church, Virginia, 22046, United States
About Bank of America
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth by delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we achieve this, including our commitment to an inclusive workplace, developing exceptional talent, and supporting our teammates' wellness.
We are committed to an in-office culture with specific requirements for office-based attendance, allowing for an appropriate level of flexibility based on role-specific considerations.
About the Role
This role is designed to be the first point of contact for clients entering the financial center. You will engage clients in the lobby to educate and assist them in conducting transactions through self-service resources, such as mobile banking, online banking, or ATMs. Beyond processing cash transactions accurately and efficiently, you will have the opportunity to build deep relationships with clients. By having meaningful conversations to understand their financial and life priorities, you will connect them to solutions that meet their specific financial goals.
Hiring Process
To join our team, please submit your application online. Candidates selected for the next stage will be contacted directly by a recruiter to discuss the role and schedule an interview.
Equal Opportunity Employer
Bank of America is an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.
Work location
Work model: On-site
809, West Broad Street, Falls Church, Virginia, 22046, United States
Falls Church, Virginia
Key Responsibilities
- check_circleAccurately and efficiently process cash transactions for clients
- check_circleBuild relationships with clients to identify and meet their financial needs
- check_circleManage financial center traffic, appointments, and outbound calls effectively
- check_circlePartner with experts in small business, lending, and investments to grow business knowledge
- check_circleDrive the client experience by connecting clients to appropriate financial solutions
- check_circleEngage clients in the lobby to educate and assist with self-service transactions
- check_circleAdhere to established processes, guidelines, and all applicable laws and regulations
Requirements
- verifiedHigh School Diploma / GED / Secondary School or equivalent
- verifiedOne year of demonstrated successful sales experience
- verifiedSix months of cash handling experience
- verifiedVietnamese or Spanish language skills preferred
Nice to Have
Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Vietnamese or Spanish language skills. Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.
