
This User Support Specialist role within the Operational Effectiveness Consulting team focuses on delivering software training and technical guidance to intelligence community action officers. The position requires an active Top Secret SCI clearance and involves leading tradecraft demonstrations, documenting requirements, creating training materials, and analyzing metrics to drive software adoption for intelligence operations. Key responsibilities include collaborating with internal and external stakeholders to provide efficient user support and applying outcome-based solutions to complex operational needs. The role offers a collaborative environment with opportunities for professional development through skills training and certifications. While the position is primarily based at a client site, it includes up to 10% travel. The company supports a diverse and inclusive culture with a comprehensive benefits package designed to foster employee growth and well-being.















