Receptionist
Not Disclosed•Full-TimeOn-site
location_onChurch Avenue Southwest, Roanoke, Virginia, 24011, United States
About BGIS
BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. With over 20 years of experience, the company employs over 5,000 skilled professionals and manages in excess of 56 million square meters of property and infrastructure. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses by creating and optimizing places that work.
BGIS is recognized as one of Canada's Green 30 companies since 2010 and has been honored by GI Jobs Magazine as Military Friendly (2017 and 2018), receiving the 2018 Hire Vets Gold Medallion via the U.S. Department of Labor. The company drives innovation through best practices and technology, making a tangible difference in the communities it serves.
About the Role
We are seeking a Facility Services Coordinator to join our team in Roanoke, VA. In this role, you will serve as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model. You will act as the vital conduit between the client and the internal site management team, ensuring seamless communication and execution of client needs.
Your day will involve a dynamic mix of administrative and operational tasks, from meeting and greeting clients and visitors to managing the collection and distribution of mail and courier deliveries. You will support the provision of building access cards, assist with visitor and contractor escorts, and help coordinate meeting room requirements, including reconfigurations and catering. Additionally, you will manage work orders, handle invoicing and reconciliation, and maintain accurate records and distribution lists. This position requires a professional who can respond quickly to change and adopt a flexible, innovative approach to problem-solving.
Our Culture
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness, and community involvement. We believe that the outstanding people within BGIS are the source of our strength.
Equal Opportunity Employer
BGIS is an equal opportunity employer committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, veteran or military status, genetic information, or any other basis prohibited by local, state, or federal law.
This policy applies to all terms and conditions of employment, including employment, advancement, assignment, and training. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation.
How to Apply
For more information about this opportunity and other career paths at BGIS, please visit us online at bgis.com.
Work location
Work model: On-site
Church Avenue Southwest, Roanoke, Virginia, 24011, United States
Roanoke, Virginia
Key Responsibilities
- check_circleAct as the first point of contact for incoming phone queries and manage room bookings
- check_circleManage the collection and distribution of internal and external mail and courier deliveries
- check_circleSupport the provision of building access cards to staff and contractors
- check_circleManage the delivery of consumables throughout refresh areas
- check_circlePerform data entry and maintain accurate records management
- check_circleCoordinate meeting room requirements including reconfigurations and catering provisions
- check_circleManage work orders and maintain distribution lists
- check_circleLodge work requests using the internal system and coordinate with the site management team
- check_circleEscort and supervise visitors and contractors while ensuring HSE policies are met
Requirements
- verifiedStrong demonstrated experience working in a Customer Service Center environment
- verifiedProficient in Word, Excel, Outlook, and Internet access
- verifiedGood keyboard skills, speed and accuracy
- verifiedDemonstrated understanding of customer service principles
- verifiedDemonstrated experience working with internal and external stakeholders
Similar Job Opportunities
Frequently asked questions about Receptionist at BGIS
What does a Receptionist at BGIS do?expand_more
In this Receptionist at BGIS role, you will act as the first point of contact for incoming phone queries and manage room bookings; manage the collection and distribution of internal and external mail and courier deliveries; support the provision of building access cards to staff and contractors; and manage the delivery of consumables throughout refresh areas.
What are the requirements for this Receptionist role?expand_more
To qualify for the Receptionist at BGIS position, applicants should have: Strong demonstrated experience working in a Customer Service Center environment; Proficient in Word, Excel, Outlook, and Internet access; Good keyboard skills, speed and accuracy; Demonstrated understanding of customer service principles; and Demonstrated experience working with internal and external stakeholders.
Where is the Receptionist role at BGIS located?expand_more
Receptionist at BGIS is based in Church Avenue Southwest, Roanoke, Virginia, 24011, United States. This is a on-site role.
Is this Receptionist job remote, hybrid, or on-site?expand_more
BGIS has listed this Receptionist role as on-site.
How much experience is required for this Receptionist role?expand_more
Candidates for Receptionist at BGIS should have mid level.
What skills do you need for the Receptionist role at BGIS?expand_more
Key skills for Receptionist at BGIS include Word; Excel; Outlook; Hse Policies And Procedures; Customer Service; Data Entry; Records Management; and Work Order Management.
What category does the Receptionist role belong to?expand_more
Receptionist at BGIS is part of the admin job category on Recrutus.
About BGIS
BGIS operates as a global provider of integrated facility management services, headquartered in Markham, Ontario. The organization manages a vast portfolio of over 50,000 facilities spanning more than 600 million square feet across multiple international markets. With a workforce exceeding 10,000 professionals, BGIS delivers operational solutions tailored to diverse sectors including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare, and cloud enterprise. The company oversees a wide range of assets such as corporate offices, retail locations, colleges, hospitals, and industrial properties. BGIS holds a recognized position in managing data centers and other critical environments, focusing on innovative strategies that generate value for its clients. The firm serves a broad spectrum of industries by combining technical expertise with comprehensive service delivery to ensure efficient facility operations worldwide.
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