
This full-time Enterprise Service Desk Senior Technician role supports the Department of the Air Force's IT transformation initiatives within a high-performing team. The position focuses on diagnosing and resolving complex technical issues using advanced troubleshooting and remote access tools, while managing incidents through ServiceNow and documenting solutions for knowledge sharing. The role requires a Secret clearance and offers a dynamic schedule with potential hybrid work options and up to 10% local travel. The position is appealing due to CACI's culture of integrity and trust, providing opportunities for continuous professional growth, flexible time off, and comprehensive benefits that support work-life balance while contributing to national security missions.


















