Senior Staff Architect - Digital Workplace

About American Express

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors. We maintain an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing through comprehensive support for your holistic well-being and numerous opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team and Role

The Digital Workplace Team at American Express is entering a new phase of technology transformation. This initiative is driven by opportunities to improve the colleague experience, raise productivity and collaboration, and drive operational efficiency across all service and infrastructure operations.

This role serves as the key lead of the Architecture Center of Excellence within the Digital Workplace team. The team brings together product leads and infrastructure engineers from across the organization to define strategic product and technology roadmaps, architecture guidelines, and integrated technology decisions. You will architect strategies for digital workplace technologies, including mobile platforms, endpoints (Windows and macOS), digital experience management, site reliability engineering, and automation tools.

If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands-on experience and critical thinking in productivity software suites, endpoint computing, security, mobile platforms, data management, and software engineering, this is your opportunity to join our transformation journey.

Hiring Process

Candidates selected for this role will engage in a structured interview process designed to assess technical depth, architectural vision, and cultural fit. The process typically includes:

1. Initial Screening: A conversation with a recruiter to discuss background and role alignment.
2. Technical Deep Dive: A detailed discussion on architecture strategies, endpoint management, and security paradigms.
3. System Design & Scenario Analysis: Presenting solutions to complex digital workplace challenges.
4. Team Fit: Interviews with potential peers and leadership to ensure alignment with Team Amex values.

Equal Opportunity Employer

American Express is an equal opportunity employer. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to building a diverse and inclusive workforce that reflects the communities we serve.