Information Technology Specialists

About UIT

University Information Technology (UIT) serves as the central IT service provider for the University of Utah, reporting directly to the Chief Information Officer. The team is responsible for a wide array of shared services, including wired and wireless networks, the Campus Information Services (CIS) portal, UMail, telephone systems, online collaboration tools, digital learning technologies, information security, and software licensing.

About the University of Utah

Located in Salt Lake City, the University of Utah is the flagship institution of the State of Utah's higher education system. As a member of the BIG-12 Conference, the campus is home to arts and museum venues. The location offers abundant recreational opportunities, from skiing and snowboarding nearby to biking, hiking, and fishing in the surrounding areas. Salt Lake City also hosts the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of cultural activities.

About the Role

We are seeking a dedicated Info Tech Specialist to join our team in an on-site capacity. This role is designed for a professional adept at providing exceptional end-user customer service, ensuring the timely and effective resolution of technical issues across both Mac and PC environments. The ideal candidate will possess excellent troubleshooting skills and a solid understanding of network fundamentals.

In this position, you will be an integral part of the support ecosystem, working both autonomously and as a collaborative team member. Your day-to-day will involve configuring and supporting desktops, laptops, iPads, and various software and operating systems. You will also manage specialized technologies for classrooms and labs, handle printer and plotter setups, and oversee shared licensing software. Beyond technical configuration, the role includes tracking and documenting system issues, creating process documentation, and managing inventory and retirement processes.

This position requires flexibility, including travel to on and off-campus locations using a personal vehicle for support and equipment transport. You will also manage building access for staff and students and provide training to colleagues. As an on-call resource, you may be expected to be available outside normal business hours to address client needs, events, or critical system upgrades and updates.

Hiring Process

Interested candidates should submit their application through the University of Utah's official career portal. The selection process typically involves a review of qualifications followed by interviews with the hiring team to assess technical fit and alignment with UIT's service mission.

Equal Opportunity Employer

The University of Utah is an Equal Opportunity/Affirmative Action employer committed to diversity and inclusion. We consider qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics.