
The After Sales Service Supervisor role at the Hermès South Coast Plaza boutique supports the Pacific West Region by managing the end-to-end repair process for customer-owned merchandise. Key responsibilities include assessing product conditions, coordinating with Paris craft shops and vendors, managing repair timelines and costs, and maintaining detailed client communication throughout the service lifecycle. The position appeals to candidates seeking a career within a prestigious, family-owned luxury house known for its artisanal heritage and humanist values. The role offers a collaborative environment with comprehensive benefits, including paid time off, retirement matching, and product discounts, while requiring on-site presence at the South Coast Plaza location.





















