
This senior leadership role within Microsoft's Customer Success Unit focuses on driving AI adoption across the healthcare sector. The position involves managing a team that translates complex customer challenges into scalable, operationalized AI solutions, including copilots and data platforms, while navigating clinical workflows and Electronic Health Record integrations. Key responsibilities include overseeing customer success strategies, identifying expansion opportunities, mitigating technical risks, and fostering cross-functional collaboration to ensure operational excellence. The role appeals to leaders seeking to empower organizations through technology, offering a mission-driven environment that values growth mindset, inclusion, and innovation. It requires managing a virtual team with a focus on employee development and strategic technical leadership.












