
This executive leadership role at Synchrony focuses on developing and optimizing digital and mail contact strategies for consumer collections. The VP will lead a global team of analysts in creating data-driven approaches for mobile, email, text, and letter communications across various loan portfolios. Key responsibilities include leveraging advanced analytics and AI to personalize customer engagement, managing regulatory compliance, and driving automation initiatives to improve operational efficiency. The position offers the appeal of working with next-generation communication technologies within an inclusive culture that values diverse voices. The role supports a hybrid work arrangement with flexibility to work from home near a designated hub while requiring periodic in-person collaboration and business travel.







