Director, Strategy & Program Management, Member Growth
Not Disclosed•Full-TimeHybrid
location_onHybrid
Our Mission
At Spring Health, we are on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health services, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers, and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Work location
Work model: Hybrid
Hybrid
Key Responsibilities
- check_circleLeverage data-driven insights to diagnose underperforming growth levers and align cross-functional teams
- check_circleLead end-to-end program planning, execution, and delivery across product, marketing, and engineering
- check_circleDefine and rigorously track success metrics tied to member growth and program impact
- check_circleTranslate complex program data into clear, executive-ready narratives for decision-making
- check_circleIdentify and integrate AI-leveraged workflows and automation tools to increase program efficiency
- check_circleFoster a culture of continuous improvement through retrospectives and process iteration
- check_circleAct as connective tissue across departments to align stakeholders and resolve dependencies
Requirements
- verified10+ years of program management, product operations, or project management experience
- verifiedFamiliarity with AI and automation tools
- verifiedBased in NYC metro area or able to relocate within 90 days
Nice to Have
Experience embedded in product, engineering, or marketing.
Benefits & Perks
check_circleHealth, dental, and vision benefits starting on the first daycheck_circleHSA and FSA plans with up to $1,000 employer contributioncheck_circleEmployer-sponsored 401(k) match of up to 2%check_circleYearly allotment of no-cost visits to Spring Health therapists and coachescheck_circleParental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenurecheck_circleAccess to Noom weight management programcheck_circleFertility care support through Carrot with $4,000 reimbursementcheck_circleAccess to Wellhub fitness, mindfulness, nutrition, and sleep subscriptioncheck_circleAccess to BrightHorizons for child care, back-up care, and elder carecheck_circleUp to $1,000 annual professional development reimbursement
Similar Job Opportunities
Frequently asked questions about Director, Strategy & Program Management, Member Growth at Spring Health
What does a Director, Strategy & Program Management, Member Growth at Spring Health do?expand_more
Day-to-day, the Director, Strategy & Program Management, Member Growth at Spring Health will leverage data-driven insights to diagnose underperforming growth levers and align cross-functional teams; lead end-to-end program planning, execution, and delivery across product, marketing, and engineering; define and rigorously track success metrics tied to member growth and program impact; and translate complex program data into clear, executive-ready narratives for decision-making.
What are the requirements for this Director, Strategy & Program Management, Member Growth role?expand_more
To qualify for the Director, Strategy & Program Management, Member Growth at Spring Health position, applicants should have: 10+ years of program management, product operations, or project management experience; Familiarity with AI and automation tools; and Based in NYC metro area or able to relocate within 90 days.
Where is the Director, Strategy & Program Management, Member Growth role at Spring Health located?expand_more
Director, Strategy & Program Management, Member Growth at Spring Health is based in Hybrid. This is a hybrid role.
Is this Director, Strategy & Program Management, Member Growth job remote, hybrid, or on-site?expand_more
Spring Health has listed this Director, Strategy & Program Management, Member Growth role as hybrid.
How much experience is required for this Director, Strategy & Program Management, Member Growth role?expand_more
Director, Strategy & Program Management, Member Growth at Spring Health typically requires 10+ years of relevant experience at the lead level.
What skills do you need for the Director, Strategy & Program Management, Member Growth role at Spring Health?expand_more
Key skills for Director, Strategy & Program Management, Member Growth at Spring Health include Ai; and Automation Tools.
What category does the Director, Strategy & Program Management, Member Growth role belong to?expand_more
Director, Strategy & Program Management, Member Growth at Spring Health is part of the hr & recruitment job category on Recrutus.