
This full-time Bilingual Customer Care Representative 2 role supports the customer service team by delivering concierge-level assistance to clients in both English and Spanish. Key responsibilities include managing complex inquiries across voice, email, and chat channels, qualifying leads, and coordinating credit application processes within the construction industry. The position requires utilizing CRM tools and collaborating with sales teams to ensure accurate and timely service. The role appeals to candidates seeking a fast-paced environment that values legendary customer service and professional growth. It is an on-site position within a professional office setting, emphasizing teamwork, adaptability, and a strong commitment to company values.

















