
This full-time Customer Service Representative role supports the billing team at Spectrum, a Fortune 100 telecommunications company. The position involves managing inbound phone calls to address customer billing inquiries, resolving account issues with empathy, and collaborating with management on escalations. The team operates in a fast-paced, 24/7 call center environment, requiring flexibility to work various shifts including nights and weekends. The role appeals to candidates seeking a career-building opportunity within a large organization that values professional growth and a supportive culture. Success in this position requires strong communication skills, computer proficiency, and the ability to build positive relationships with a diverse customer base across the United States.




