
This full-time Customer Support Representative role at Spectrum focuses on providing inbound assistance to residential subscribers for internet and voice services. The position involves troubleshooting technical issues, handling billing inquiries, and resolving customer problems via phone. Key responsibilities include active listening, multi-tasking across various support tools, and maintaining a positive customer experience within a 24/7 call center environment. The role appeals to individuals seeking a dynamic career with a Fortune 100 company, offering opportunities for continuous learning and professional growth in a supportive, energetic team. The position requires flexibility to work second-shift schedules, including nights, weekends, and holidays, with training occurring in the late afternoon and early evening.










