
The Referral Coordinator role serves as the primary point of contact for participants, guiding them through the triage and assessment process with compassion and professionalism. Key responsibilities include managing multi-channel referrals, conducting needs assessments, facilitating onboarding to virtual care platforms, and ensuring accurate data capture while adhering to safeguarding and privacy standards. The position appeals to those passionate about health and social care by offering the opportunity to support vulnerable individuals through meaningful behavior change journeys. The role requires flexible working hours, including evenings and weekends, to ensure service availability for all residents, and operates within a collaborative team environment focused on continuous improvement and high-quality service delivery.
