Referral Coordinator

About the Role

As a Referral Coordinator, you serve as the warm, authentic, and compassionate first point of contact for our participants. Your mission is to guide individuals through our triage and assessment process, ensuring their unique needs, preferences, and goals are carefully managed. You will play a pivotal role in helping participants access the right intervention at the right time and in the right way, while encouraging them to utilize our virtual care platform for a self-led journey.

In this position, you will support participants in making informed choices about their care pathways, exploring a range of options including in-house services, sub-contracted providers, and adjacent services. Your work ensures that every individual receives a professional, friction-free experience as they navigate their path to better health.

Our Commitment to Diversity and Inclusion

Maximus is dedicated to cultivating a culture of diversity, equity, and inclusion throughout the entire recruitment process. We understand that feeling included has a profound impact on personal wellbeing, and we are committed to ensuring that no job applicant receives less favourable treatment due to any personal characteristic.

We are proud to be a Disability Confident Leader, reflecting our commitment to the recruitment, retention, and career development of people with disabilities and long-term conditions. Under the Disability Confident scheme, we offer a guaranteed interview for any applicant with a disability who meets the minimum requirements for the job. If you identify as having a disability and apply under this scheme, your application will be shared only with the hiring manager and the local resourcing team. Where reasonable, Maximus will also review and consider adjustments for applicants who require them during the recruitment process.