Referral Coordinator
Not Disclosed•Full-TimeOn-site
location_on1997, North Wildwood Street, Boise, Ada County, Idaho, 83713, United States
About the Role
As a Referral Coordinator, you serve as the warm, authentic, and compassionate first point of contact for our participants. Your mission is to guide individuals through our triage and assessment process, ensuring their unique needs, preferences, and goals are carefully managed. You will play a pivotal role in helping participants access the right intervention at the right time and in the right way, while encouraging them to utilize our virtual care platform for a self-led journey.
This position involves supporting participants in making informed choices about their care pathways by exploring in-house, sub-contracted, and adjacent service options. Whether engaging via telephone, text, email, or our digital platform, you will facilitate a friction-free experience that empowers individuals to navigate their health and wellbeing journey with confidence.
Work location
Work model: On-site
1997, North Wildwood Street, Boise, Ada County, Idaho, 83713, United States
Boise, Idaho
Key Responsibilities
- check_circleDeliver brief interventions and advice in line with government guidelines
- check_circleEngage with participants via phone, text, and virtual platforms to drive intervention onboarding
- check_circleGuide participants through the onboarding process and support informed care pathway choices