Guest Service Jobs

This seasonal security guard role is part of the Public Safety Team at Frontier City, focusing on maintaining a safe environment for guests, employees, and vendors. Key responsibilities include patrolling park areas, conducting security screenings and bag checks, enforcing park policies, and responding to emergency situations. The position offers the opportunity to gain valuable law enforcement experience while working in a dynamic amusement park setting. The role is appealing due to its flexible scheduling, free park admission, and additional perks such as discounted food and merchandise. Candidates must be at least 18 years old, physically capable of standing and moving throughout shifts, and possess strong communication skills.

The Retail and Attractions Supervisor role at Great Wolf Lodge leads daily operations for gift shops, arcades, and attractions within a family resort environment. Key responsibilities include supervising staff, conducting coaching sessions, managing inventory and safety compliance, and resolving guest concerns to enhance the visitor experience. This position appeals to candidates seeking a dynamic leadership opportunity within a hospitality-focused culture that values team engagement and service excellence. The role requires a flexible schedule including nights and weekends, with duties performed on-site at the lodge.

This overnight Guest Service Associate role at Hyatt Place Portland, operated by Towne Park, focuses on delivering exceptional hospitality through valet and bell services. Key responsibilities include safely parking and retrieving guest vehicles, assisting with luggage delivery and storage, and providing guests with local information and directions. The position requires maintaining a friendly professional demeanor while managing parking transactions and adhering to safety protocols. The role appeals to candidates seeking a position where they can make a positive impact by creating memorable experiences for travelers. It offers open availability for scheduling and provides access to benefits such as accident insurance and a 401k retirement plan, with the opportunity to earn tips alongside the base hourly rate.

The Night Auditor role serves as a Guest Service Representative within the Front Desk Team at Hawkeye Hotels, a rapidly growing family-owned hospitality company. Key responsibilities include auditing revenue transactions, ensuring report accuracy, managing credit card batches, and securing cash. The position also requires acting as the Manager on Duty during emergencies, conducting property safety inspections, and resolving guest inquiries while assisting with check-in and check-out processes. This opportunity appeals to candidates seeking a supportive environment with a passion for delivering exceptional guest experiences. The role offers a chance to work with leading brands like Marriott and Hilton while developing skills in both guest relations and accounting within a professional team setting.

This seasonal entry-level role supports guest service and operational excellence across various hotel departments. The position involves moving throughout the facility, performing physical tasks such as lifting and carrying items up to 30 pounds, and communicating effectively with guests and team members. The role offers a fun, team-oriented environment where individuals can gain hands-on experience in the hospitality industry alongside established managers. It provides opportunities for career growth, access to extensive employee benefits including travel discounts and education programs, and the chance to build a professional network within a diverse and inclusive company culture.

The Front Desk Agent role within the Guest Services department at Shore Hotel serves as the primary point of contact for visitors, ensuring a welcoming and efficient stay. Key responsibilities include managing guest check-ins and check-outs, handling financial transactions, resolving inquiries and complaints, and promoting hotel services to maximize occupancy. The position requires strong multitasking abilities, detailed attention to cash handling, and effective communication with various hotel departments. This opportunity is appealing for its collaborative culture that values integrity and innovation, along with comprehensive benefits including health insurance, a 401k match, and paid time off. The role is based on-site and offers flexibility for both full-time and part-time schedules.

This entry-level Team Member role supports restaurant operations within a fast-paced dining environment under the direction of management. Key responsibilities include greeting guests, processing orders, preparing food and beverages, and maintaining strict cleanliness and safety standards throughout the facility. The position also involves stocking inventory and adhering to uniform policies. The role appeals to individuals seeking to develop versatile skills across multiple stations in a dynamic setting. It requires flexibility to work evenings, weekends, and holidays, offering a practical opportunity to build a foundation in customer service and food service operations.

This entry-level barback role supports bartenders in delivering exceptional guest service within a fast-paced restaurant and bar environment. Key responsibilities include maintaining a clean and well-stocked bar, preparing ingredients like fruit and ice, managing glassware, and assisting with station setup and breakdown. The position requires strong interpersonal skills to interact professionally with guests and the ability to work efficiently under pressure in a busy, loud setting. The role appeals to candidates seeking a dynamic team atmosphere where reliability and a positive energy level are valued. The position is on-site and requires physical stamina to lift heavy items and work in elevated temperatures.

This part-time busser role supports the dining and guest services team at Andretti Indoor Karting & Games, a high-energy family entertainment center. The position involves anticipating guest needs, maintaining clean and organized work areas, and ensuring tables are reset promptly to uphold quality standards. Key responsibilities include stocking supplies, adhering to safety and sanitation guidelines, and assisting with guest recovery to ensure positive experiences. The role appeals to candidates seeking a dynamic environment with opportunities for career growth, as the company emphasizes promoting from within and providing ongoing professional development. The position offers a supportive culture within a rapidly expanding organization and requires flexibility to work varied schedules including weekends and holidays.

The Bus Person role supports the dining team at Highgate Hotels to ensure exceptional guest service and strict sanitation standards. Key responsibilities include maintaining clean and properly set tables, clearing and organizing soiled dishes, and assisting servers with beverage refills and guest requests. The position requires standing for the duration of shifts and handling heavy lifting. This opportunity appeals to those seeking a dynamic environment within a globally recognized hospitality company known for its innovative management and premium properties. The role offers the chance to work in a fast-paced setting with a focus on operational excellence and team collaboration.

The Pool Server Assistant role supports Highgate Hotels in delivering attentive and efficient guest service within restaurant, lounge, and room service environments. Key responsibilities include taking and delivering food and beverage orders, managing POS transactions and cashiering duties, maintaining table cleanliness, and consistently upselling menu items. The position requires physical stamina for standing and lifting, along with strong communication skills to ensure guest satisfaction. This opportunity appeals to candidates seeking a dynamic hospitality career with a leading industry innovator known for its diverse portfolio and commitment to excellence. The role is based on-site at various hotel locations and offers the chance to work within a professional team focused on high standards of service.

The Cassara Front Office Supervisor role oversees daily operations within the Front Desk and Guest Service departments at a resort property. Key responsibilities include managing staff schedules, training associates on service standards and procedures, handling guest inquiries and complaints, and ensuring accurate financial transactions and reporting. The position serves as the primary point of contact for guests and department heads in the absence of the Front Office Manager. This opportunity appeals to candidates seeking a leadership position within a collaborative hospitality environment that values guest satisfaction and professional development. The role requires on-site presence with flexible scheduling to accommodate the cyclical nature of the hotel industry.

This entry-level Crew Member role at a Little Caesars location involves delivering a high-quality guest experience through various restaurant positions. The team prepares, cooks, and serves fresh food while maintaining a clean and efficient work environment. Key responsibilities include providing excellent customer service, managing cash transactions, and rotating through all station duties to ensure timely order fulfillment. The position is appealing for its team-oriented culture and the opportunity to gain versatile skills in a fast-paced setting. The role operates on a second shift schedule with flexible hours available Monday through Sunday, requiring physical stamina to work in varying temperatures and handle equipment safely.

The Concierge role at The Ivy Hotel supports the front desk and guest services team within a historic, luxury boutique property in Baltimore. Key responsibilities include managing guest check-ins and check-outs, handling reservations and billing, coordinating with housekeeping and dining departments, and resolving guest inquiries to ensure exceptional hospitality. The position appeals to candidates seeking a unique work environment that blends historic charm with high-end service standards, offering a collaborative culture where staff are encouraged to provide personalized care. The role requires flexibility for varying schedules, including weekends and holidays, and is based on-site at the hotel.

This full-time Store Manager role at Braum's involves leading daily operations for a combined food service, grocery market, and fountain sales location. The position requires overseeing inventory, maintaining safety and cleanliness standards, and ensuring strict adherence to company policies. Key responsibilities include coaching and developing the store team to achieve unit goals while fostering a customer-centric culture. The role offers a rotating three-week schedule with approximately 45 hours per week and reports directly to the District Manager. This opportunity is appealing for its focus on team development, clear career advancement potential, and comprehensive benefits including health insurance, retirement planning, and paid time off.

The Bilingual Duty Manager role serves as the on-site operations lead for Lodgeur's guest services team in Houston, supporting a rapidly growing hospitality company. The position focuses on three main areas: coaching the guest services team to maintain high service standards and brand reputation, managing reservation hygiene and dashboard analytics to prevent overbooking and ensure data accuracy, and providing hands-on on-site support for guest access, maintenance coordination, and unit inspections. This full-time position requires bilingual capabilities in Spanish and a valid driver's license. The role appeals to candidates seeking a dynamic environment where they can grow with a scaling organization, offering a mix of desk-based management and active on-site problem solving within a collaborative culture.

This full-time housekeeping role at Hyatt House in The Wharf involves maintaining guest room cleanliness and service standards for a hospitality team. Key responsibilities include tidying assigned rooms, managing linen carts, reporting maintenance issues, and responding promptly to guest requests. The position appeals to candidates seeking a supportive environment with a strong focus on career advancement, training, and professional growth. The company emphasizes an Associate First culture that values diversity and work-life balance. While the role requires physical stamina and flexibility for varied shifts, it offers a collaborative atmosphere where associates contribute directly to guest satisfaction.

This entry-level Team Member role supports restaurant operations within a fast-paced quick-service environment. The position involves greeting guests warmly, preparing fresh food and beverages, and ensuring a clean, sanitary dining area. Key responsibilities include processing payments accurately, managing inventory, and delivering high-quality customer service while adhering to safety and company policies. The role appeals to individuals seeking a people-first culture with opportunities for career growth, leadership development, and scholarship programs. The position requires flexibility to work various shifts, including weekends and holidays, and offers a collaborative atmosphere where team members can learn multiple operational stations.

The Assistant Manager role at Culver's supports the restaurant team in delivering high-quality food and guest service within a fast-paced environment. Key responsibilities include managing daily shifts, modeling positive leadership behaviors, mentoring staff members, and ensuring strict adherence to food safety and operational standards. This position appeals to candidates seeking professional growth through comprehensive on-the-job training and a supportive culture that values teamwork. The role offers flexible scheduling with weekend availability and provides opportunities for career advancement in a fun, energetic atmosphere.

The Senior Assistant Store Manager role supports the Store Manager in overseeing daily retail operations at a Spencer Gifts or Spirit Halloween location. Key responsibilities include managing guest services, driving sales and profitability through staff development, controlling expenses and shrinkage, and maintaining inventory and merchandising standards. The position offers a collaborative environment with opportunities for professional growth within the retail sector. This full-time position requires up to 38 hours per week and involves physical activity such as standing, walking, and lifting. Prior retail and management experience is necessary to succeed in this dynamic team setting.

The Captain role at PLANTA is a full-time hospitality position within a plant-based restaurant team focused on delivering exceptional guest experiences. The individual reports to the Restaurant Leader and is responsible for managing dining area setup and cleanliness, coordinating service between kitchen and floor staff, and ensuring accurate food and beverage ordering with attention to allergies. Key duties include maintaining high service standards, handling cash floats, and performing opening and closing procedures. The position appeals to candidates seeking a collaborative culture that prioritizes work-life balance, career growth, and employee well-being. The role offers comprehensive health benefits, significant employee discounts on meals, and flexible scheduling across various shifts in a fast-paced environment.

This overnight facility maintenance role at the Hilton Minneapolis hotel focuses on ensuring the physical safety and functionality of guest rooms, public areas, and operational spaces. The position involves responding promptly to repair requests, performing diverse maintenance tasks such as carpentry, plumbing, electrical work, and HVAC servicing, and conducting preventive inspections. The role appeals to candidates seeking a stable position within a global hospitality leader known for its inclusive culture and commitment to employee wellbeing. Benefits include access to travel discounts, educational support, and health resources, while the overnight schedule offers a quiet environment for focused work.