Customer Discovery Jobs

This senior product design role within Anduril's centralized Software Product Design & Research team focuses on shaping the entire user experience lifecycle for complex, mission-critical software systems. The position involves driving end-to-end design strategy, collaborating closely with engineering and product management to prototype high-fidelity solutions, and leading workshops to align stakeholders on user needs. The role appeals to designers seeking to make an immediate impact on real-world military operations by designing novel human-to-machine interactions. It offers the opportunity to work in a collaborative culture that values diverse perspectives and systems thinking, with a focus on mentoring peers and evolving design systems. While the position requires a high level of craft and the ability to navigate ambiguity, prior defense experience is not necessary, and the team supports a mission to transform how autonomous systems are utilized.

This Product Manager role leads a new 0-to-1 initiative at Cartesia, a company pioneering advanced AI model architectures. The position functions as the CEO of the project, requiring the candidate to own the roadmap, strategy, and execution while translating customer evidence into actionable product bets. Key responsibilities include driving personal customer discovery, shaping go-to-market strategies, and fostering cross-functional alignment among researchers, engineers, and sales teams without relying on formal authority. The role appeals to former founders or experienced product leaders seeking high ownership in a fast-paced environment where execution speed is paramount. It offers a collaborative, in-person culture based in San Francisco, London, or Bangalore, with opportunities for thought leadership and access to top-tier resources in a mission-driven team focused on building the next generation of AI.

This full-time Pre-Sales Solutions Architect role at Arrow supports IBM Hybrid Cloud and Power offerings across the Americas. The position involves leading partner enablement, conducting technical discovery and solution design, and delivering demonstrations to sales teams and customers. Key responsibilities include developing training workshops, managing hands-on lab environments, and creating thought-leadership content to drive cloud modernization strategies. The role appeals to candidates seeking a fully remote position with significant travel opportunities, offering a collaborative culture focused on innovation and continuous learning. It provides access to extensive growth opportunities within a global technology leader while allowing professionals to leverage their expertise in OpenShift, storage, and AI-related solutions.

This full-time Pre-Sales Solutions Architect role at Arrow supports IBM Hybrid Cloud and Power solutions across the Americas. The position focuses on driving sales cycles through technical discovery, solution design, and product demonstrations for partners and customers. Key responsibilities include leading partner enablement, delivering executive-level presentations on cloud modernization, managing hands-on lab environments, and collaborating with cross-functional teams to develop tailored infrastructure strategies. The role appeals to candidates seeking a remote position with significant travel opportunities, offering a dynamic environment to showcase expertise in OpenShift, storage, and AI-related technologies. The position emphasizes a collaborative culture focused on innovation, continuous learning, and the opportunity to shape business growth through technical leadership.

This hybrid Digital Merchandiser role at Vans supports eCommerce strategies across North American websites and mobile apps within the Digital Merchandising & Content team. Key responsibilities include executing daily site merchandising, maintaining product data integrity across various platforms, and optimizing category performance using conversion and revenue metrics. The position requires close collaboration with Marketing, Product, and Buying teams to manage seasonal product lifecycles and enhance customer discovery tools. The role is appealing for its opportunity to work within a culture that champions creativity and non-conformity while driving the brand's mission forward. Candidates will benefit from a collaborative environment that values continuous progression and offers a hybrid work arrangement with three days on-site at the Costa Mesa headquarters.

The Senior Product Manager role at ABCorp leads product strategy and roadmaps for secure payment solutions and enterprise SaaS platforms within the Financial & Card Issuance team. Key responsibilities include managing the full product lifecycle from vision to launch, translating customer needs into data-driven requirements, and driving cross-functional collaboration with engineering, manufacturing, and sales teams. The position emphasizes leveraging AI and machine learning to innovate in authentication and secure access technologies. This opportunity appeals to candidates seeking to shape high-impact products with global reach while working within a company that blends a 230-year legacy of trust with a modern startup mindset. The role is based in-person in Boston, MA, offering a collaborative environment focused on professional growth and solving complex security challenges.

The Operations Lead role involves managing a regional business unit within Infinity Labs, a defense-focused innovation company specializing in modeling, simulation, and cyber operations. The position requires leading a high-caliber technical team, overseeing project portfolios, and driving business development through proposal writing and government relationship building. Key responsibilities include managing personnel, ensuring compliance with federal acquisition regulations, and supporting the capture of new opportunities. This position appeals to dynamic leaders seeking a challenging environment where they can expand their capabilities across diverse defense sectors. The role offers a collaborative culture recognized as a Great Place to Work, with opportunities for professional growth through tuition reimbursement and a comprehensive benefits package. The work arrangement is primarily on-site in Colorado Springs with minimal travel requirements.

The Engagement Manager role serves as the primary liaison between sales and delivery teams at MaintainX, a leading AI-powered maintenance platform. Key responsibilities include guiding enterprise clients through the presales and onboarding phases, aligning project expectations with stakeholders, and managing the transition from contract to go-live. The position requires facilitating clear communication, mitigating risks, and ensuring a smooth implementation journey. This opportunity appeals to professionals seeking a dynamic environment within a high-growth, globally recognized company. The role offers a collaborative culture rooted in meritocracy and values, with flexible time-off policies and the chance to work with a diverse, international team. Positions are available in Montreal, Toronto, or Raleigh.

The Senior Premier Banker role in North Albuquerque focuses on managing relationships with affluent customers and those with complex financial needs within Wells Fargo's branch network. Key responsibilities include acquiring new clients, deepening existing relationships through strategic discovery, and delivering integrated financial strategies across deposits, investments, and lending. The position requires collaboration with internal wealth and business banking teams to provide comprehensive solutions while championing digital adoption and maintaining strict risk compliance standards. This opportunity appeals to growth-oriented professionals seeking a supportive environment with robust training, coaching, and clear career advancement pathways. The role is based on-site at the North Albuquerque branch and requires specific FINRA and state insurance licensing.

This hybrid senior software engineering role within HPE's Juniper Test Engineering team focuses on validating networking products like routers and switches. The position involves designing automated test strategies, executing end-to-end solution validations, and performing root-cause analysis on complex network environments. Key responsibilities include developing Python-based automation frameworks, collaborating with global development teams, and utilizing AI-assisted workflows to enhance testing efficiency. The role appeals to candidates seeking professional growth within a culture that values diverse backgrounds and offers flexibility to manage work-life balance. While primarily remote, the position requires an average of two days per week on-site at an HPE office.

This senior UX design role within Amazon Devices focuses on crafting next-generation shopping experiences for a global portfolio including Echo, Kindle, and Fire products. The position involves leading the design of complex customer journeys from discovery to purchase across desktop and mobile platforms while leveraging AI-driven workflows and design systems. Key responsibilities include collaborating cross-functionally with product, engineering, and research teams to define user experience strategies, creating scalable pattern libraries, and mentoring junior designers to maintain high quality standards. The role appeals to creative professionals seeking a fast-paced, startup-like environment with significant influence on product strategy and the opportunity to shape the future of device commerce. The position is based in Seattle with a collaborative, inclusive culture that encourages cross-organizational innovation.

The Motion Discovery Commercial Sales role is a two-year rotational program within ABB's Motion business group designed for recent or soon-to-be graduates. Participants rotate through three assignments in areas such as business development, product management, and sales to build go-to-market strategy and leadership skills. Key responsibilities include supporting product implementation and delivery, completing formal training to enhance professional capabilities, and contributing to team networking activities. The position offers a unique opportunity to gain diverse exposure across the sales function while working with a dedicated program manager for coaching. The role is appealing for its focus on personal growth, the chance to shape a career path in technology and sales, and the provision of relocation assistance for assignments across the U.S.

The Customer Experience Manager leads the build and scale of SavATree's centralized inbound team, serving as the primary touchpoint for prospective customers across phone and web channels. Key responsibilities include managing a team of approximately twelve representatives, ensuring rapid response times and high-quality appointment scheduling, and driving performance through data-driven coaching and CRM documentation in Microsoft Dynamics. The role appeals to leaders seeking to shape a premium service culture that directly impacts organic growth and brand perception. This position offers the opportunity to implement AI-driven analytics and foster a high-performance environment focused on customer delight. The role is based within a specialized customer experience organization and involves close collaboration with sales and field leadership to optimize workflows and staffing models.

The Admissions Customer Service Representative role supports the Graduate Admissions Processing department at the University of Arkansas by serving as the primary point of contact for prospective students. Key responsibilities include responding to inquiries via phone, email, and in person, managing application-related questions, and performing accurate data entry while coordinating with internal partners. The position appeals to candidates seeking a supportive environment within a top-tier research university that values work-life balance and offers a comprehensive benefits package including tuition waivers and retirement contributions. This temporary, full-time position is based on the Fayetteville campus and involves handling sensitive information with cultural sensitivity and strong communication skills.

This senior leadership role serves as a Principal Engineer within the Customer and Commercial division, focusing on technical excellence and system integrity for a global FMCG organization. The position involves leading the architecture of complex, high-impact systems, resolving cross-functional technical risks, and establishing engineering standards that balance speed with security and reliability. Key responsibilities include translating product strategy into scalable solutions, mentoring senior engineers, and driving the reduction of technical debt without formal people management duties. The role is appealing due to its opportunity to shape enterprise-wide technical direction, work with modern cloud-native and Salesforce ecosystems, and operate within a culture that values growth, inclusivity, and continuous learning. The position is based in Atlanta with minimal travel requirements.

The Senior Implementation Consultant role serves as a clinical subject matter expert within the implementation team, guiding home health and hospice organizations through the deployment of specialized software across the United States. Key responsibilities include leading clients through discovery and design phases, configuring clinical content, managing change efforts, and mentoring junior staff to ensure successful product adoption. The position offers a meaningful opportunity to support patient care outcomes while working in a collaborative culture that prioritizes work-life balance and professional growth. The role requires up to 50% travel for onsite and remote support, combining technical expertise with leadership to drive operational efficiency for multi-site clients.

The Banking Specialist III-Floater role operates within Amerant Bank's retail team to deliver exceptional customer experiences and drive business growth. Key responsibilities include processing complex financial transactions, managing lobby operations, and educating clients on digital banking solutions. The position also involves identifying customer needs to recommend appropriate products, meeting sales targets, and ensuring strict compliance with banking regulations. This opportunity is appealing for its focus on professional development, the chance to work across multiple locations as a floater, and a culture that values community engagement and innovative banking transformation.

The Marketing Platforms Solutions Manager role within University Communications and Marketing serves as the primary liaison between stakeholders, technical partners, and operations to manage enterprise marketing technology platforms. Key responsibilities include leading intake and prioritization of platform requests, coordinating cross-functional delivery through agile workflows, and driving continuous improvement by identifying automation and AI-enabled opportunities. The position also involves overseeing user acceptance testing and ensuring solution readiness for production. This role appeals to candidates seeking a flexible, remote-friendly environment within a collaborative culture at a leading global research university. It offers the chance to work on complex digital initiatives that directly support the institution's mission while fostering professional growth in a dynamic, mission-driven setting.

This full-time Law Clerk I role supports the Department of Justice in investigating and litigating high-profile cases. The position involves conducting intensive document reviews, performing complex legal research, and assisting with the preparation of motions and briefs. Clerks gain hands-on experience with eDiscovery tools like Relativity while working alongside a high-performing team. The role appeals to recent law graduates seeking practical litigation experience and offers a culture of integrity with opportunities for continuous growth. CACI supports professional development through tuition reimbursement for eDiscovery certifications. The position requires a DOJ MBI clearance, allows up to 10% local travel, and provides a flexible work environment with comprehensive benefits.

This senior leadership role within the Insights and Analytics team at Legend Biotech focuses on shaping enterprise Sales Force Effectiveness strategy through advanced analytics and decision science. The position involves designing territory alignment models, optimizing customer targeting segmentation, and developing incentive compensation structures to drive commercial performance. Key responsibilities include leading predictive modeling initiatives, translating complex data into actionable field strategies, and serving as a primary advisor to senior stakeholders across Sales Operations, HR, and Finance. The role offers the opportunity to work at the intersection of data science and commercial strategy within a global biotechnology company dedicated to curing life-threatening diseases. The position is based in Bridgewater, NJ, with a hybrid work arrangement, and provides a collaborative environment focused on high-impact decision-making and professional growth.

This full-time Merchant Services Account Executive role within PNC's Business Banking department focuses on driving revenue growth by acquiring new clients in a local territory. The position involves prospecting for business customers with annual revenues between one and ten million dollars, partnering with relationship managers to uncover opportunities, and leading client engagements from discovery to close. Key responsibilities include executing targeted outbound outreach, developing territory-specific growth strategies, and serving as a trusted advisor on credit card systems and processing solutions. The role appeals to high-performing sales professionals seeking a relationship-led environment with a supportive, inclusive culture that values work-life balance. While the position is based in-office, it includes some local travel for client meetings and internal engagement.

This full-time Paralegal role supports the Department of Justice Health Care Fraud Unit within CACI's legal team. The position involves handling diverse litigation support tasks, including preparing and filing court documents, conducting legal research, reviewing materials for privilege, and assisting with trial preparation and depositions. The role offers significant professional growth through tuition reimbursement for industry certifications and access to robust learning resources. Employees benefit from a culture of integrity and trust, featuring flexible time off options and the opportunity to contribute to critical national missions. The position requires a DOJ MBI clearance and involves up to 10% travel within the continental United States.

The Senior Director of Brand Marketing & Communications leads a cross-functional team at GoodLeap, a technology company driving sustainable home financing and energy solutions. This role bridges executive strategy with marketing execution, aligning brand narratives and digital experiences with revenue goals and OKRs. Key responsibilities include developing growth marketing strategies that integrate SEO, AI discovery, and social media, while managing a team of specialists in communications, creative, and social media. The position requires presenting performance data to leadership and fostering a culture of mentorship and professional development. The role is appealing for its opportunity to shape a unified strategy in a mission-driven organization focused on sustainability and social impact, offering a collaborative environment where strategic leadership directly influences business growth.

The Senior Project Manager role at Xylem leads complex, integrated product development initiatives within the Solutions Team, focusing on software-led innovations and AI-assisted development. Key responsibilities include guiding products through the full lifecycle using Agile or hybrid methodologies, developing data-backed business cases, and integrating software, cloud, and hardware components into cohesive solutions. The position requires translating ambiguous problem statements into clear strategic roadmaps while managing budgets, risks, and cross-functional teams. This opportunity is appealing for its chance to drive sustainable impact in the global water sector, offering a collaborative culture that values inclusion and professional growth. The role supports Xylem's digital transformation mission and includes participation in community volunteer initiatives.

This Sales Development Manager role within ExxonMobil's Carbon Materials business focuses on driving the commercialization of advanced battery anode materials for the electric vehicle and energy storage sectors. The position requires leading sales development efforts, managing key accounts, and negotiating complex commercial agreements with automotive OEMs and battery manufacturers. Key responsibilities include advancing product qualifications, developing global sales strategies, and translating market intelligence into actionable growth plans. The role is based at the company's Houston campus and offers a collaborative environment dedicated to energy innovation and a net-zero future. It appeals to professionals seeking long-term career growth within a stable organization that provides comprehensive benefits, including a pension plan, retirement matching, and workplace flexibility programs.