
location_onLittle Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
We're growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina.
The Engagement Manager serves as the primary bridge between MaintainX's sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX's approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.
From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live. You will partner with the sales team during the presales process to represent MaintainX's professional services organization and explain our client onboarding methodology. Once a customer commits to moving forward, you will lead the transition from sales to implementation, serving as a trusted advisor and single point of accountability.
Throughout the engagement, you will monitor delivery progress, facilitate communication between MaintainX teams and the customer, and proactively manage any changes or challenges that may arise. Your focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.
We believe in meritocracy, where ideas and effort are publicly celebrated. You'll work alongside folks across the globe that reflect the MaintainX values: Smart, Humble, Optimist.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills: Project Management Methodologies, Delivery Frameworks, Industry 4.0, Maintenance Engineering, Smart Manufacturing, Digital Transformation, PMP.
Education: Bachelor's degree in Business, Engineering, or related field required; MBA preferred.
Work model: On-site
Little Rock Trail, Warehouse District, Raleigh, Wake County, North Carolina, 27602, United States
Raleigh, North Carolina
Experience in manufacturing, maintenance, or industrial technology environments. Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives. MBA or PMP certification.
MaintainX operates as a software development firm headquartered in San Francisco, California, specializing in next-generation maintenance and asset management solutions. The company delivers an AI-enabled computerized maintenance management system (CMMS) designed to connect asset and work intelligence data. This technology provides real-time insights that help organizations shift from reactive repairs to proactive maintenance strategies, ultimately reducing unplanned equipment downtime and increasing production capacity.
Serving over 13,000 customers across physical asset-driven industries, the platform supports more than 500,000 frontline professionals globally. The solution manages millions of work orders and assets while addressing complex compliance requirements and enhancing worker safety. Key capabilities include digitizing maintenance work orders, preventive maintenance schedules, safety procedures, and environmental audits. The system also facilitates multi-site reporting, IoT and ERP integrations, inspection workflows, training checklists, and parts order management with vendor connections.
Major clients in the sector include Duracell, AB InBev, Univar, Cintas, McDonald's, and Titan America. By replacing manual clipboard processes with a unified digital platform, MaintainX helps teams optimize asset availability and operational excellence. The company focuses on ease of implementation and usability to drive adoption among maintenance teams worldwide.
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