Contact Center Jobs

The Student Accounts & Services Manager leads the student finance and accounts receivable team within Covista, a major healthcare education organization. This role oversees daily operations, staff development, and service quality to ensure students receive accurate and compassionate financial support. Key responsibilities include coaching the Account Management team, managing staffing and scheduling, resolving escalated student inquiries, and ensuring compliance with federal financial aid regulations. The position appeals to leaders seeking to make a tangible impact on healthcare workforce development within a collaborative culture that values professional growth and innovation. The role operates on a hybrid schedule requiring four days in the office per week.

This senior program management role leads the implementation of residential energy efficiency initiatives in Eastern Pennsylvania for a sustainable energy organization. The position involves overseeing program phases including cost management, P&L oversight, and regulatory compliance with Act 129. Key responsibilities include directing multi-functional teams, serving as the primary liaison for utility clients, and coordinating cross-departmental efforts to drive customer satisfaction and program performance. The role offers the appeal of working within a people-first culture that prioritizes trust, transparency, and community impact. While the position is based remotely within Pennsylvania, it requires regular travel to Allentown for in-person meetings and site visits.

The Growth Director role at Removery leads the end-to-end client acquisition engine for the global leader in laser tattoo removal, reporting directly to the Chief Marketing Officer. Key responsibilities include optimizing the full acquisition funnel from awareness to in-studio conversion, managing multi-million dollar paid and organic marketing budgets across North America, and driving retention strategies to maximize client lifetime value. The position requires close collaboration with studio operations, brand, and analytics teams to translate data into revenue growth. This opportunity appeals to candidates seeking to shape the future of a rapidly expanding industry while working within a collaborative culture that values experimentation and professional advancement. The role is based in Austin, Texas, requiring on-site presence at least four days per week.

This Customer Experience Technology Business Consultant role at Accenture Song focuses on transforming client customer service operations through strategic technology and design. The position involves evaluating current service offerings to identify gaps, defining implementation roadmaps, and leading teams to redesign organizational structures and technology capabilities. Key responsibilities include advising on customer-centric metrics, collaborating with designers and analysts to generate insights, and integrating GenAI and cloud-based service platforms. The role appeals to professionals seeking to work within a fast-paced, agile environment that values creative problem-solving and thought leadership. It offers opportunities to build long-term client partnerships and mentor junior team members. The position requires up to 50% travel and is based near an approved office location.

This Security Engineer role within the Security Architecture team focuses on designing and reviewing secure solutions across Zoom's products and services. Key responsibilities include conducting threat modeling, performing security code reviews, and assessing cloud infrastructure configurations on AWS. The position also involves guiding engineering teams on secure system design and providing training on secure coding best practices. The role offers the opportunity to work with cutting-edge cloud technologies while making a direct impact on platform security. It is part of a collaborative, growth-focused environment that supports a structured hybrid work arrangement.

This Quality Engineer role at Varian Medical Systems focuses on enhancing product and supplier quality performance across the entire product lifecycle. The position involves developing automated dashboards and reporting tools using Power BI and SAP, analyzing complex data to identify trends in non-conformance costs, and leading root cause analysis for quality improvements. Key responsibilities include partnering with cross-functional teams to drive supplier corrective actions, tracking supply chain KPIs, and mentoring engineers on data literacy. The role is appealing due to its impact on global healthcare breakthroughs, a collaborative culture that values diversity and professional growth, and the opportunity to work with advanced analytics in a regulated industry.

The Director, Experience Optimization & Adoption role leads enterprise strategy for customer experience performance platforms within the Performance Enablement Organization. Key responsibilities include establishing governance models, overseeing adoption lifecycles for tools like Verint and telephony systems, and partnering with cross-functional teams to align configuration with business objectives. The position focuses on driving operational value through data-driven optimization, change management, and building high-performing teams. This opportunity appeals to leaders seeking to shape technology strategy in a mission-driven healthcare environment that prioritizes flexibility, continuous learning, and career development. The role is remote with periodic travel required for workshops and launches.

This Finance Business Partner role supports the Senior Director of Global Plan & Material within Siemens Healthineers, a global leader in medical technology. The position focuses on embedding financial discipline into production planning, inventory management, and material procurement. Key responsibilities include analyzing inventory KPIs, developing forecasting models to optimize working capital, and providing strategic financial insights to drive cost reduction and operational efficiency. The role appeals to professionals seeking to influence critical business decisions in a fast-paced manufacturing environment while collaborating with cross-functional teams. The company fosters a diverse, inclusive culture that values individual growth and offers flexibility to balance professional and personal development.

This full-time Dock Worker and Forklift Operator role is based at an Old Dominion Freight Line service center, focusing on the safe and efficient movement of freight. The position involves loading and unloading trailers using motorized forklifts and manual techniques, securing cargo with straps and airbags, and utilizing digital systems to track shipments. Key responsibilities include interpreting shipping labels, performing equipment inspections, and maintaining strict safety compliance on non-forgiving surfaces. The role appeals to candidates seeking a dynamic team environment with a strong family culture, offering opportunities for internal promotion and career advancement across a national network. The position operates on a rotating shift schedule and provides comprehensive benefits including health coverage, retirement matching, and tuition reimbursement.

The Building Operations Coordinator role within the University of Pennsylvania's Residential and Hospitality Services division provides operational leadership for a College House Information Center. Key responsibilities include managing student staffing, overseeing move-in and move-out processes, coordinating facility maintenance, and serving as the primary point of contact for residents and guests during both business and after-hours shifts. The position offers the appeal of working within a prestigious Ivy League environment with a supportive culture that emphasizes student success and community engagement. Employees benefit from a flexible schedule, comprehensive professional development opportunities, and access to the University's extensive benefits package, including tuition assistance and wellness resources.

This full-time Combination Driver and Dockworker role at Old Dominion supports the transportation team by managing freight movement between service centers and customer locations. Key responsibilities include operating Class A tractor-trailers with various endorsements, safely loading and unloading cargo using forklifts or manual techniques, and maintaining accurate shipping documentation. The position appeals to candidates seeking a dynamic environment that values family spirit, work-life balance, and a collaborative culture. The role requires flexibility to work various shifts, including evenings and weekends, within a fast-paced logistics setting.

This periodic Direct Support Professional role at RHA Health Services involves providing care and assistance to individuals with intellectual, developmental, mental health, or substance use challenges in residential and community settings. Key responsibilities include implementing individualized support plans, assisting with daily living activities such as meal preparation and medication management, facilitating community integration, and collaborating with an interdisciplinary healthcare team to achieve client goals. The position is appealing for its mission-driven culture that prioritizes personal growth and autonomy for those served, along with opportunities for professional development through free training in CPR, first aid, and job-specific skills. The role requires a valid driver's license and offers a flexible schedule with on-call availability, combining direct client interaction with a supportive team environment across multiple states.

This full-time CAP Nurse role supports medically fragile children in Buncombe and Madison Counties, focusing on preventing institutionalization through home-based care. The position involves conducting initial assessments, developing individualized care plans, and coordinating with RNs and interdisciplinary teams to manage client health and safety. Key responsibilities include evaluating client progress, documenting social histories, and connecting families with essential community resources. The role appeals to those seeking a meaningful career with a mission-driven organization dedicated to improving lives for individuals with developmental disabilities and mental health challenges. It offers flexible scheduling, comprehensive benefits including health insurance and retirement savings, and opportunities for professional growth through free training. The position requires a valid North Carolina driver's license and involves travel within the service area.

This early-career Software Engineer role within Johnson & Johnson's Surgery team focuses on enhancing the cybersecurity of medical products in Santa Clara, California. The position involves designing and implementing software security controls, defining cybersecurity requirements, and conducting code and design reviews with a security focus. Key responsibilities include performing risk assessments to identify vulnerabilities, developing mitigation strategies, and writing C++ and bash scripts in a regulated environment. The role offers the appeal of contributing to life-saving surgical innovations while working in a collaborative, cross-functional setting. Although primarily onsite, remote work options may be considered on a case-by-case basis, and the position includes limited travel opportunities.

This early-career Software Engineer role within Johnson & Johnson's Surgery team focuses on enhancing the cybersecurity of medical products in Santa Clara, California. The position involves designing and implementing software security controls, defining cybersecurity requirements, and conducting code reviews with a security focus. Key responsibilities include performing risk assessments to identify vulnerabilities, developing mitigation strategies, and building C++ applications in a regulated environment. The role offers the appeal of contributing to life-saving surgical technologies while working in a collaborative, cross-functional setting. Although primarily onsite, remote work options may be considered on a case-by-case basis, and the position includes limited travel requirements.

This Principal Product Security Engineer role supports the newly formed Product Security team within Johnson & Johnson's medical device division. The position focuses on embedding security by design throughout the product lifecycle, from pre-market development to post-market vulnerability management. Key responsibilities include partnering with engineering teams to enforce security policies, creating and improving security processes, and delivering critical documentation such as threat models and risk management plans for regulatory compliance. The role appeals to candidates seeking to directly impact patient lives by shaping industry standards in a collaborative, patient-first culture. While the position is primarily based in Danvers, MA or Raritan, NJ with a requirement to be in-office at least three days per week, remote work options may be considered on a case-by-case basis.

This Principal Product Security Engineer role supports the newly formed Product Security team within Johnson & Johnson's medical device division. The position focuses on embedding security by design throughout the product lifecycle, from pre-market development to post-market vulnerability management. Key responsibilities include partnering with engineering teams to enforce security policies, creating and improving security processes, and delivering critical documentation such as threat models and risk management plans. The role appeals to candidates seeking to directly impact patient lives by shaping industry standards and ensuring compliance with rigorous regulatory frameworks like FDA, ISO 27001, and SOC2. The position is based in Danvers, MA, or Raritan, NJ, with a hybrid work arrangement requiring office presence three days per week, offering a collaborative environment within a Patient First culture.

This Principal Product Security Engineer role supports the newly formed Product Security team within Johnson & Johnson's medical device division, focusing on integrating security by design into the product lifecycle. The position requires partnering with engineering groups to enforce security policies, develop risk management documentation, and guide teams through pre-market and post-market compliance activities. Key responsibilities include creating security processes, acting as a subject matter expert on cyber threats, and supporting certifications such as SOC2 and ISO 27001. The role is based in Danvers, MA, with a hybrid schedule requiring three days in the office, though remote options may be considered. The position appeals to candidates seeking to impact patient safety directly within a collaborative, patient-first culture while shaping industry standards for medical device security.

This early-career Software Engineer role within Johnson & Johnson's Surgery team focuses on enhancing the cybersecurity of medical products in Santa Clara, California. The position involves designing and implementing security controls, conducting code and design reviews with a security focus, and performing risk assessments to identify and mitigate software vulnerabilities. Key responsibilities include developing C++ applications in a Linux environment and collaborating with cross-functional teams to ensure compliance with FDA regulations. The role appeals to candidates passionate about applying technology to improve patient outcomes through smarter, less invasive surgical solutions. While primarily onsite, remote work options may be considered on a case-by-case basis, and the position offers opportunities for professional growth within a mission-driven healthcare innovation environment.

This Principal Product Security Engineer role supports the newly formed Product Security team within Johnson & Johnson's medical device division. The position focuses on embedding security by design throughout the product lifecycle, from pre-market development to post-market vulnerability management. Key responsibilities include partnering with engineering teams to enforce security policies, creating and improving security processes, and delivering critical documentation such as threat models and risk management plans. The role also involves guiding compliance certification activities and advising development teams on balancing business needs with medical device security objectives. This opportunity appeals to candidates seeking to directly impact patient lives within a Patient First culture. The position is based in Danvers, MA, with a hybrid work arrangement requiring office presence three days per week, though remote options may be considered case-by-case.

This Principal Product Security Engineer role resides within the Technology Enterprise Strategy & Security team at Johnson & Johnson, focusing on securing medical device products. The position involves partnering with engineering groups to embed security by design throughout the product lifecycle, from pre-market development to post-market vulnerability management. Key responsibilities include creating and refining security processes, acting as a subject matter expert on cyber threats, and delivering critical documentation for regulatory compliance such as SOC2 and ISO 27001. The opportunity is appealing for its chance to directly impact patient safety while shaping industry standards in a Patient First culture. The role is based in Danvers, MA or Raritan, NJ, with a hybrid work arrangement requiring office presence three days per week.

The Patient Service Representative role serves as the primary point of contact for Wayne Health, combining call center duties with reception responsibilities in an outpatient clinical setting. Key responsibilities include managing incoming patient calls, scheduling appointments for various services, processing insurance verifications and payments, and resolving inquiries or complaints with professionalism. The position requires strong communication skills and the ability to navigate electronic health records while maintaining patient confidentiality. This opportunity appeals to those seeking a patient-centric environment dedicated to advancing medical knowledge and community health. The role offers a collaborative team atmosphere within a large healthcare network, with potential for travel to different clinic locations and a schedule determined by departmental needs.