
This remote role within TTEC's Customer Experience team seeks a Licensed Property and Casualty Insurance Agent to manage escalated customer inquiries across 36 US states. The position involves resolving complex insurance issues, conducting product research, and providing compassionate guidance to ensure exceptional client satisfaction. Key responsibilities include answering incoming communications, explaining policy details with integrity, and occasionally discussing additional services with existing clients. The opportunity is appealing due to TTEC's Great Place to Work certification, which highlights a supportive, inclusive culture that values human connection. The company offers paid continuing education, individualized coaching, and access to thousands of free courses to foster professional growth. The role requires a home office setup with high-speed internet and is fully remote, allowing agents to contribute to a global mission of delivering smarter, more human customer experiences.



