
This part-time Telephone Operator 2 role within the Registration department supports the University of Toledo Medical Center by managing incoming calls from patients, physicians, and the public. Key responsibilities include directing inquiries to appropriate resources, resolving minor issues, and maintaining a professional demeanor while handling sensitive or stressful situations. The position requires operating a switchboard system and utilizing call center software to ensure consistent customer satisfaction. The role is appealing for its opportunity to serve as an ambassador for the institution's mission and values within a collaborative healthcare environment. The position involves rotating shifts, on-call duties, and occasional travel to training locations.












