
This Customer Experience Coordinator role at Marshalls involves leading a team of associates at the front of the store to ensure exceptional service and operational efficiency. Key responsibilities include training and mentoring staff on customer engagement and loyalty programs, managing register assignments and break schedules, and resolving customer concerns promptly. The position offers an appealing opportunity to grow within a Fortune 100 company known for its collaborative culture and commitment to employee development. The role is based at a retail location in Richmond, Virginia, and requires a flexible schedule that includes nights and weekends.




















