Community Health Worker
Not Disclosed•Full-TimeOn-site
location_on62, South Main Street, Wilkes-Barre, Luzerne County, Pennsylvania, 18702, United States
About the Role
The Community Health Worker (CHW) serves as a vital bridge between medical providers, primary care teams, and social services agencies. In this role, you will provide short-term care coordination designed to improve patient health and general well-being. Your work extends beyond the clinic walls, involving community outreach such as home visits, health screenings, and events to ensure patients receive the support they need.
You will act as an advocate and educator, helping patients navigate socio-economic barriers that impact their health. By connecting individuals to essential resources—including housing, food, mental health services, and insurance enrollment—you will facilitate a holistic approach to care. This position is integral to The Wright Center's mission, requiring you to embody our Core Values while working collaboratively with care managers, medical residents, and office staff to reduce cultural and systemic barriers.
Our Mission and Environment
The Wright Center operates as a Federally Qualified Healthcare Center Look-Alike (FQLA) and a Patient Centered Medical Home (PCMH), recognized by the National Committee for Quality Assurance (NCQA) and participating in an Accountable Care Organization (ACO). We are dedicated to serving a diverse community, and your role is central to our commitment to equity and access. You will represent the enterprise professionally, ensuring that every interaction reflects our dedication to patient-centered care and community engagement.
Hiring Process
Candidates selected for an interview will be evaluated based on their alignment with our mission and their ability to work effectively within the EOS® model. The process includes a review of qualifications and a discussion regarding your experience in community health and care coordination.
Equal Opportunity
The Wright Center is an equal opportunity employer. We are committed to building a diverse workforce and welcome applicants from all backgrounds. Bilingual candidates are highly desired to better serve our diverse community.
Work location
Work model: On-site
62, South Main Street, Wilkes-Barre, Luzerne County, Pennsylvania, 18702, United States
Wilkes-Barre, Pennsylvania
Key Responsibilities
- check_circleIdentify socio-economic barriers and develop health management plans with patients
- check_circleEducate patients on chronic condition management and appropriate emergency department use
- check_circleConnect patients to community resources including housing, food, and mental health services
- check_circleFacilitate communication between patients, providers, and care teams to ensure care plan compliance
- check_circleCoordinate short-term care for patients with medical providers and social service agencies
- check_circleDocument patient encounters and maintain comprehensive electronic medical records
- check_circleAdvocate for patients during medical visits and follow up on referrals and services
- check_circleConduct home visits, health screenings, and community outreach events
- check_circleCapture patient demographic data and identify barriers to care for population health analysis
Requirements
- verifiedHigh school diploma or GED
- verified3 years of experience directly related to duties
- verifiedCurrent BLS certification
- verifiedComplete AHEC training for CHW certification within one year
- verifiedObtain CCHW PA certificate within 15 months of hire
- verifiedPennie Assister training certification within 90 days
- verifiedEOS model experience (preferred)
- verifiedCompleted degree from accredited institution (preferred)
- verifiedBilingual (highly desired)
Nice to Have
Experience working in the EOS® model. Completed degree(s) from an accredited institution. Bilingual skills.
