Registered Nurse, Triage
Not Disclosed•Full-TimeOn-site
location_onStockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
About Tennessee Oncology
Established in 1976 in Nashville, Tennessee Oncology is one of the nation's largest community-based cancer care specialists and home to a leading clinical trial network. Our mission remains unchanged: to provide access to high-quality cancer care and the expertise of clinical research for all patients at convenient locations within their communities. We are committed to advancing the science of detection and targeted treatments, making these advances available to every patient. We believe caring for cancer patients is a privilege.
About the Role
As a Triage Nurse, you will be a vital link in our network, monitoring and responding to patient communications while consulting with physicians and Advanced Practice Providers (APPs) when necessary. This role requires a deep recognition of the physical, psychological, and spiritual aspects of care. You will accurately identify patients with high-risk conditions and work within the RN scope of practice as defined by the Tennessee Board of Nursing and our internal policies.
Your day will involve addressing patient calls, portal messages, and emails concerning a wide range of symptoms and side effects. You will utilize approved algorithms to assess patient needs, document interventions, and aggressively manage symptoms to prevent unnecessary emergency department visits. You will collaborate with physicians, scheduling teams, and various departments to coordinate care, set appointments, and ensure effective communication. Additionally, you will provide clear education to patients and caregivers, counsel them on medication side effects and community resources, and act as an expert resource for the healthcare team and external agencies.
Why Join Us
We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Join a growing network dedicated to advancing cancer care science and making it accessible to every patient.
Equal Opportunity
Tennessee Oncology is an equal opportunity employer committed to diversity and inclusion.
Work location
Work model: On-site
Stockyard Boulevard, Downtown Nashville, Nashville, Davidson County, Middle Tennessee, Tennessee, 37219, United States
Nashville, Tennessee
Key Responsibilities
- check_circleRespond to emergency situations and coordinate care or EMS response as necessary
- check_circleCollaborate with physicians to discuss patient care needs that cannot be addressed via standing orders
- check_circleAssist with prior authorization for prescription refills when needed
- check_circleUtilize triage care plans and pathways to ensure adherence to standardized nursing procedures and safety standards
- check_circleAddress patient calls, portal messages, and emails regarding symptoms and side effects using approved algorithms
- check_circleAssess urgency of patient symptoms and manage them to prevent unnecessary emergency department visits
- check_circleProvide clear education to patients and caregivers regarding treatment plans and medication side effects
- check_circleCoordinate triage efforts with front office, nursing, pharmacy, and other departments to ensure effective communication
- check_circle
Requirements
- verifiedAssociates Degree/Diploma in Nursing required, BSN preferred
- verified2-years of relevant experience in oncology and/or telephone triage preferred
- verifiedKnowledge of oncology/hematology diseases, treatments, and side effects/reactions
- verifiedCurrent RN licensure in TN or compact state required
- verifiedAHA/ARC BLS certification required within 90 days of hire if employee works greater than 80% of shifts on-site/in clinic
- verifiedCurrent ONS Fundamentals Chemotherapy/immunotherapy Provider card or complete within 90 days of hire
- verifiedProficient in written and spoken English, bilingual is a plus
- verifiedIntermediate to advanced computer skills
Nice to Have
BSN degree, 2 years of relevant experience in oncology and/or telephone triage, outpatient ambulatory experience, bilingual skills.
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