
The Public Experience Bilingual Web Support Services program recruits bilingual professionals based in Puerto Rico to support critical government digital platforms such as USA.gov and Vote.gov. The role encompasses various specialized positions including Quality Assurance, Content Design, Digital Marketing, and UX Research, all conducted remotely. Key responsibilities involve ensuring accessibility compliance with WCAG standards, analyzing user data to drive content strategy, managing social media outreach, and conducting usability testing to improve user experiences. This opportunity appeals to candidates seeking to serve the public by enhancing government service accessibility and usability. The position offers a flexible remote work arrangement within a collaborative team dedicated to human-centered design and vital public information dissemination.





















