
The Senior Manager, Customer Success role leads a global team within AWS Specialists & Partners, focusing on the convergence of observability and security for enterprise clients. Key responsibilities include defining strategic post-sale journeys, managing CxO-level engagements, and developing cross-domain playbooks that integrate AI-driven operations with threat detection. The position requires recruiting and mentoring specialists while establishing frameworks for customer adoption, health scoring, and product feedback. This opportunity appeals to leaders passionate about secure innovation, offering a chance to shape the future of cloud security and operational excellence in a culture that values technical depth, continuous learning, and diverse experiences.
















