
This full-time Customer Service Representative role is based in Irving and focuses on the billing team within a Fortune 100 telecommunications company. The position involves answering inbound phone calls to address customer billing inquiries, empathizing with clients to resolve issues, and collaborating with management on escalations. The role requires working in a fast-paced office environment with flexible shifts that include nights, weekends, and holidays. The position is appealing for its opportunity to build a career within a large organization that values professional growth and offers a comprehensive benefits package. It provides a chance to interact with a diverse range of people across the country while representing a major brand dedicated to keeping customers connected.
















