
This full-time Lead Retail Customer Service Associate role operates within the FedEx Office store team, focusing on print, signage, graphics, and shipping services. The position involves managing production workflows, operating advanced equipment for complex orders, and providing consultative sales support to ensure high-quality customer experiences. Key responsibilities include coordinating shift activities, training team members, handling financial transactions, and overseeing shipping logistics. The role appeals to individuals seeking a dynamic environment where they can apply leadership skills while contributing to a quality-driven culture that emphasizes process improvement and business excellence. The position requires on-site presence in a fast-paced retail setting.









