Technical Specialist - ADP Workforce Now

About Baker Tilly

Baker Tilly is a leading advisory, tax, and assurance firm offering a genuine coast-to-coast and global advantage across major U.S. regions and leading financial centers worldwide, including New York, London, San Francisco, Los Angeles, Chicago, and Boston. As independent members of Baker Tilly International, a network spanning 141 territories with 43,000 professionals, we deliver professional services through an alternative practice structure that adheres to the AICPA Code of Professional Conduct and all applicable laws.

About the Role

The Technical Specialist - ADP Workforce Now (WFN) serves as the primary escalation point for complex technical issues across our consulting projects and ongoing outsourced payroll clients. In this capacity, you will provide advanced system configuration expertise, acting as a bridge between our internal teams, our clients, and ADP to resolve challenging payroll and system-related obstacles.

You will function as the technical subject matter expert (SME) for ADP Workforce Now, advising stakeholders on system capabilities, module interdependencies, and best practices. This role is critical for supporting payroll-related projects and driving continuous process improvements. While the position is primarily remote, success in this role requires being located within 50 miles of a Baker Tilly office in Texas (Dallas, Houston, Austin, Waco, Pearland), Wisconsin (Madison, Milwaukee, Appleton, Janesville, Eau Claire), or Pennsylvania (Philadelphia, Pittsburgh, Clarks Summit, Lancaster, Allentown, Pittston, State College, Williamsport, New Castle). Please discuss specific work location requirements with your talent acquisition professional.

Our Culture & Commitment

Baker Tilly is an equal opportunity/affirmative action employer. We are committed to providing a workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, sexual orientation, or any other legally protected basis. We foster a culture of high initiative, accuracy, and collaboration, where team members are expected to self-govern, prioritize effectively, and communicate clearly with clients and internal stakeholders.