Technical Specialist - ADP Workforce Now

About Baker Tilly

Baker Tilly is a leading advisory, tax, and assurance firm offering clients a genuine coast-to-coast and global advantage across major U.S. regions and leading financial centers worldwide, including New York, London, San Francisco, Los Angeles, Chicago, and Boston. As independent members of Baker Tilly International, a network spanning 141 territories with 43,000 professionals, we deliver professional services through an alternative practice structure that adheres to the AICPA Code of Professional Conduct and all applicable laws.

Our firm combines the attest services of Baker Tilly US, LLP with the tax and business advisory expertise of Baker Tilly Advisory Group, LP. We are committed to fostering a diverse and inclusive environment where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, sexual orientation, or any other legally protected basis.

About the Role

The Technical Specialist - ADP Workforce Now (WFN) serves as the primary escalation point for complex technical issues across our consulting projects and ongoing outsourced payroll clients. In this capacity, you will provide advanced system configuration expertise, acting as a critical bridge between our internal teams, our clients, and ADP to resolve challenging payroll and system-related obstacles.

You will function as the technical subject matter expert (SME) for ADP Workforce Now, advising stakeholders on system capabilities, configurations, and module interdependencies. Your day-to-day involves troubleshooting advanced system configurations, supporting payroll-related projects, and driving continuous process improvements through documentation and best practices. This role requires a high degree of initiative and self-governance, allowing you to prioritize work effectively while maintaining exceptional attention to detail and accuracy.

Location and Work Model

While this position is primarily remote, team members must reside within 50 miles of a Baker Tilly office in Texas (Dallas, Houston, Austin, Waco, Pearland), Wisconsin (Madison, Milwaukee, Appleton, Janesville, Eau Claire), or Pennsylvania (Philadelphia, Pittsburgh, Clarks Summit, Lancaster, Allentown, Pittston, State College, Williamsport, New Castle). Please discuss specific work location requirements with your Baker Tilly talent acquisition professional during the application process.

Hiring Process

Candidates interested in this opportunity should submit their resume through our official channels. For any unsolicited resumes submitted via our website or to employee email accounts, please note that these are considered the property of Baker Tilly Advisory Group, LP. To be considered an authorized recruitment agency for Baker Tilly, a formal written agreement must be in place, and the agency must be invited by our Talent Attraction team to submit candidates via our applicant tracking system.