Senior Staff AI Builder
Not Disclosed•Full-TimeHybrid
location_on1299, Forrester Road, Kansas City, Jackson County, Missouri, 64101, United States
About Artera
Artera is a SaaS leader in digital health dedicated to making healthcare #1 in customer service. We transform the patient experience with AI-powered virtual agents that support every step of the journey, from self-scheduling and intake to billing. Trusted by over 1,000 provider organizations—including specialty groups, FQHCs, large IDNs, and federal agencies—our platform engages 100 million patients annually, handling 2 billion communications in 109 languages.
Founded in 2015, Artera has consistently been recognized for its innovative technology and business growth. We are an Inc. 5000 Fastest Growing Private Company, a Deloitte Technology Fast 500 recipient, and named a top place to work by Built In, Forbes, Newsweek, and Business Insider. Our culture is built on a decade of healthcare expertise powered by AI, standing at the edge of the biggest technological shift in healthcare history.
About the Opportunity
Artera is hiring a Senior Staff AI Builder to define the future of our agentic platform. You will be the recognized AI-native expert whose influence compounds across squads, turning ambitious AI strategy into the production systems our customers rely on daily. In this role, you will bring industry-leading fluency to planning, evaluation, and reliability, graduating shared capabilities from one squad's project into primitives the whole company builds on.
At this level, you will cut through ambiguity with conviction, tackling systemic problems where quality, velocity, cost, and risk collide. You will own the operational plans shaping our short to mid-term results and set the ethical bar for how builders work with customer data, patient communications, and AI systems. This is a unique chance to lead technical initiatives that materially change business outcomes while mentoring the next generation of builders.
Location and Work Model
Artera is evolving its work model to focus on three primary U.S. hiring hubs: Santa Barbara, Seattle, and Kansas City. New hires for this role must be based in one of these cities and will be required to relocate if not currently residing in the metro area; we offer a relocation package to support this transition. We are not hiring remote candidates for this position.
- Santa Barbara: Moving to full-time on-site (5 days/week) by September 1.
- Seattle: Starting with a hybrid schedule (Tuesdays and Thursdays in-office) in our new Pioneer Square office, moving toward 3 days per week by September 1.
- Kansas City: Details and timelines for our new dedicated office are forthcoming.
While Artera maintains hybrid offices in Santa Barbara and Philadelphia, this specific role is tied to the new hubs. Our hub-based model is designed to cultivate strong local connections and team cohesion.
Hiring Process and Eligibility
Applicants must be currently authorized to work in the United States and have the ability to provide proof of full-time, long-term authorization. We are unable to provide visa sponsorship or support visa transfers now or in the future.
Our interview process is designed to assess both technical depth and cultural fit. Candidates can expect a series of conversations that include an introductory call, a technical deep-dive into AI-native practices, and discussions on system design and team alignment. We value exceptional communication skills and look for candidates who can frame technical choices in terms of customer impact, revenue, cost, and risk.
Our Commitment to Diversity and Inclusion
Artera is an Equal Opportunity Employer committed to fair and equitable hiring practices. All hiring decisions are based on strategic business needs, job requirements, and individual qualifications. We consider all candidates without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status.
We believe everyone should belong at their workplace and maintain Employee Resource Groups (ERGs) to support this mission. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io. We are committed to providing a work environment free of discrimination and harassment.
Work location
Work model: Hybrid
1299, Forrester Road, Kansas City, Jackson County, Missouri, 64101, United States
Kansas City, Missouri
Key Responsibilities
- check_circleOwn a multi-squad technical area and drive it to a measurably better place
- check_circleRepresent engineering practice in senior customer conversations and architecture reviews
- check_circleDiagnose systemic issues and lead cross-squad work to fix them at the root
- check_circleSponsor, mentor, and develop other builders to model organizational leverage
- check_circleSet ethical standards for how builders work with customer data and AI systems
- check_circlePartner with leadership to graduate shared capabilities that multiply builder output
- check_circleEstablish and execute functional-level goals, processes, standards, and best practices
Requirements
- verifiedCurrently authorized to work in the United States
- verified10+ years of professional engineering experience
- verifiedIndustry-leading AI-native fluency
- verifiedExpertise in agentic platforms, EHR integrations, AWS-scale reliability, AI evaluation, voice and messaging, or security engineering
- verifiedExperience designing systems for multi-tenant, HIPAA/HITRUST/FedRAMP-constrained environments
Nice to Have
Prior staff or senior staff-level experience at a healthcare, AI-native, or agentic platform company. Experience designing systems for multi-tenant, HIPAA/HITRUST/FedRAMP-constrained environments at scale. Experience as a board, advisor, or external technical contributor in the healthcare or AI space. Recognized external profile including publications, conference talks, or open source influence. Experience leading incident response and post-incident organizational change.
Benefits & Perks
check_circleFull health benefits including medical, dental, and visioncheck_circleFlexible spending accountscheck_circleCompany paid life insurancecheck_circleCompany paid short-term and long-term disabilityCompany equity
Similar Job Opportunities
Frequently asked questions about Senior Staff AI Builder at Artera
What does a Senior Staff AI Builder at Artera do?expand_more
A Senior Staff AI Builder at Artera is responsible for the following: Own a multi-squad technical area and drive it to a measurably better place; Represent engineering practice in senior customer conversations and architecture reviews; Diagnose systemic issues and lead cross-squad work to fix them at the root; and Sponsor, mentor, and develop other builders to model organizational leverage.
What are the requirements for this Senior Staff AI Builder role?expand_more
To qualify for the Senior Staff AI Builder at Artera position, applicants should have: Currently authorized to work in the United States; 10+ years of professional engineering experience; Industry-leading AI-native fluency; Expertise in agentic platforms, EHR integrations, AWS-scale reliability, AI evaluation, voice and messaging, or security engineering; and Experience designing systems for multi-tenant, HIPAA/HITRUST/FedRAMP-constrained environments.
Where is the Senior Staff AI Builder role at Artera located?expand_more
Senior Staff AI Builder at Artera is based in 1299, Forrester Road, Kansas City, Jackson County, Missouri, 64101, United States. This is a hybrid role.
Is this Senior Staff AI Builder job remote, hybrid, or on-site?expand_more
Artera has listed this Senior Staff AI Builder role as hybrid.
How much experience is required for this Senior Staff AI Builder role?expand_more
Senior Staff AI Builder at Artera typically requires 10+ years of relevant experience at the lead level.
What skills do you need for the Senior Staff AI Builder role at Artera?expand_more
Key skills for Senior Staff AI Builder at Artera include Ai-Native; Agentic Platforms; Ehr Integrations; Aws; Ai Evaluation; Voice; Messaging; and Security Engineering.
What category does the Senior Staff AI Builder role belong to?expand_more
Senior Staff AI Builder at Artera is part of the it job category on Recrutus.